Keystone Advisors
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The Bilingual Spanish Contracting Representative will assist agents and agency partners by processing licensing, contracting, and appointment information with insurance carriers, providing support via phone and email, and building relationships to expand contracts and sales.
As a Retention Specialist, you will provide exceptional customer service, make calls to assist clients with inquiries, develop retention strategies, negotiate contract renewals, and educate customers about health plan benefits. You will resolve customer issues and collaborate with other departments to enhance customer satisfaction and retention efforts.
The Marketing Manager will lead campaigns focused on customer acquisition and retention, manage relationships with partners, and collaborate with internal teams to align marketing strategies with business goals. Responsibilities include developing digital campaigns, enhancing customer engagement, creating content, tracking campaign performance, and organizing community outreach events.