Search the 3 jobs at Kaseware

The Customer Success Manager will enhance customer retention and engagement by developing loyalty strategies, upselling, and serving as the voice of the customer. This role involves collaborating with sales and marketing teams, analyzing key metrics, and ensuring customers achieve success with the product, thereby contributing to long-term revenue growth.

The Product Owner will communicate product progress to stakeholders, manage resources for project milestones, prioritize product requirements based on feedback, and refine the product backlog to drive deliverables. They will collaborate with cross-functional teams to ensure successful product delivery and customer satisfaction.

As a Technical Training Specialist at Kaseware, you will develop and execute training plans, create instructional materials, and provide software training to clients. You will analyze training needs, organize courses, and maintain individual records while ensuring your technical skills are up to date. Occasional travel (up to 50%) may be required.