Search the 11 jobs at ISAAC Instruments

En tant que spécialiste au soutien technique, vous aiderez les clients à diagnostiquer et résoudre des problèmes techniques tout en gérant les cas avec professionnalisme et efficacité. Vous assurerez un suivi, documenterez les interactions, et garantirez la satisfaction des clients en respectant les conventions de service.

The Technical Support Specialist at ISAAC will assist clients with troubleshooting and resolving technical issues. Responsibilities include managing customer requests, diagnosing technical issues, documenting cases, ensuring customer satisfaction, and collaborating with team members. The role demands strong communication skills and the ability to work effectively in a dynamic, fast-paced environment.

The Technical Support Specialist - Integration role involves providing first and second level service to ISAAC clients, focusing on integration-related requests. Responsibilities include diagnosing and resolving technical issues, managing customer requests, collaborating with API specialists, documenting interactions, and providing proactive support. The position also entails staying updated on tools and working closely with the integration team, with occasional after-hours support required.

As a Technical Support Specialist for Integration, you will provide first and second level support, assisting ISAAC clients with integration-related inquiries. Responsibilities include diagnosing technical problems, managing customer requests, collaborating with API specialists, documenting interactions, and providing proactive customer service. You will ensure compliance with service level agreements and maintain high quality standards while working in a dynamic environment.

The Data Engineer will play a key role in redesigning the existing data platform by developing, maintaining, and testing data processing infrastructure. Responsibilities include optimizing data pipelines, creating analytical tools, and collaborating with stakeholders to meet data infrastructure needs. The role also involves staying updated on market trends to suggest innovative ideas.

As a Data Engineer at ISAAC, you'll revamp the existing data platform, create scalable data pipeline architecture, assemble complex data sets, automate processes, and build analytics tools for actionable insights. You'll work with various teams and industry experts to enhance data functionality and contribute to cloud and AI projects.

The .NET Developer will work on mobile applications, developing new features, improving existing ones, fixing bugs, and adding unit tests. Responsibilities include participating in application development, following Agile practices, maintaining existing applications, and ensuring high-quality code.

The .NET Developer will join the mobile development team at ISAAC, focusing on developing and maintaining mobile applications, implementing new features, fixing bugs, and conducting unit tests. The role entails working closely with the R&D and product teams and applying Agile methodologies.

ISAAC is seeking spontaneous contributors to join their growing team, emphasizing collaborative work environments and employee well-being.

Join ISAAC's quality assurance team to improve software quality for vehicular telemetry products. Responsibilities include developing and executing detailed test plans, analyzing user stories, collaborating with developers, and ensuring products meet quality standards through rigorous testing and continuous improvement processes.

The Software Quality Assurance Analyst will improve software quality by implementing manual testing, developing test plans, executing tests, analyzing user stories, and collaborating with the development team to resolve issues. They'll contribute to the continuous improvement of QA processes within ISAAC's R&D team.