Intercare Holdings Insurance Services
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The AVP of Workers Compensation oversees the claims department, ensuring compliance with regulations and company policies while managing personnel. Responsibilities include mentoring staff, managing budgets, ensuring quality standards, and fostering strong client relations through effective communication and analysis. The role also involves conducting surveys and reports to improve productivity and client satisfaction, alongside handling account management and retention strategies.
The Workers Compensation Program Manager oversees a claims program including supervisors, adjusters, and assistants. Responsibilities include managing performance, ensuring compliance with laws, mentoring staff, addressing client issues, and enhancing productivity within the team.
As a Workers' Compensation Claims Supervisor, you will lead a team of Claims Adjusters and Assistants, coaching them to ensure compliance with statutes and company guidelines while fostering a collaborative environment. Your role includes addressing personnel issues, enhancing team performance, and providing feedback for exceptional claim handling.