Intelerad Medical Systems
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Benefits at Intelerad Medical Systems
Financial + Retirement
401(K)
Performance bonus
Office Perks
Commuter benefits
Company-sponsored outings
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Vision insurance
Child Care + Parental Leave
Family medical leave
Professional Development
Job training & conferences
Tuition reimbursement
Vacation + Time Off
Paid holidays
Paid sick days
Culture
Remote work program
Recently posted jobs
As a System Support Analyst, you will support clients with server-side and client-side applications, troubleshoot integrations of network devices, log incidents, perform database maintenance using SQL, and edit Linux server config files. The role requires remote support and availability for after-hours work with a rotating shift schedule.
The System Support Analyst provides support for server-side and client-side applications, manages client requests, analyzes and troubleshoots workflow issues, and maintains documentation of incidents. The role involves remote troubleshooting, database maintenance, and configuration tasks on Linux servers and Windows workstations, contributing to improved patient care for healthcare clients.
The System Support Analyst provides support and guidance to clients by addressing their concerns regarding server and client-side applications and systems, ensuring improved patient care outcomes. Responsibilities include proactive customer problem management, workflow troubleshooting, ITSM documentation, SQL database maintenance, and remote application troubleshooting on Windows workstations.