As a Customer Success Manager at Instinct, you will drive adoption of the Instinct platform among customers, foster relationships, proactively support them, advocate for their needs, and find ways to grow their use of the product. Success will be measured by customer retention and satisfaction.

Support Specialists at Instinct Science provide assistance to customers by diagnosing and resolving issues with the animal health software via various communication channels. They participate in training, document customer interactions, and ensure a seamless experience for users of the platform.

As an Engineering Manager, you will lead a team of senior software engineers in developing veterinary software. You will provide mentorship, oversee project progress, foster collaboration in a remote environment, and manage team dynamics to enhance productivity. You will also participate in hiring and support new team members in their onboarding process.

As a Senior DevOps Engineer at Instinct Science, you will design and maintain infrastructure using Terraform, manage Kubernetes environments, and lead AWS architecture with a focus on security. You will champion disaster recovery and integrate DevSecOps practices while collaborating across teams and mentoring others.