The Technical Account Manager ensures customer success by proactively supporting adoption of InfluxData products, advocating for customer needs, and guiding implementations while identifying upsell opportunities.

As a Technical Support Engineer, you will troubleshoot customer issues, collaborate with developers, enhance product offerings, and develop solutions using key technologies. You will support a diverse customer base and contribute to documentation and automation efforts.

Responsible for building customer relationships, creating product messaging, collaborating with sales teams, and conducting market research to enhance InfluxDB's positioning and growth.

Develop and execute event marketing strategies to drive attendance, collaborate across teams, manage logistics, and analyze event impact to improve future outcomes.