Indeavor
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The Implementation Consultant will be responsible for designing, configuring, and delivering scalable Workforce Management solutions for enterprise customers using the Indeavor suite of products. They will support the full implementation lifecycle, including requirements elicitation, solution design, data analysis, documentation, configuration, integration, training, and testing.
As an Implementation Consultant, you will implement workforce management solutions for enterprise customers, oversee the full implementation lifecycle, manage projects independently, and drive customer satisfaction through effective solutions and training programs.
As a Software Engineer in Test, you'll architect and build automated testing frameworks, ensuring the quality of web applications through efficient test plans and execution while collaborating with teammates on testing and multi-platform development.
The Support Analyst acts as the primary support contact for users of the Indeavor Solution, handling incoming requests, guiding customers, and creating Knowledge Base Articles. Key responsibilities include providing customer service, managing expectations, troubleshooting common problems, documenting resolutions, and escalating issues when necessary.
As a Software Engineer, you will architect and build web applications with a focus on back-end development, optimizing performance and ensuring code quality through reviews and collaboration with the team.
The Indeavor Call Support Analyst assists customers by answering calls and entering leaves for employees. This role involves providing exceptional customer service, following customer-specific instructions, and documenting information accurately according to SLAs.