Search the 15 jobs at Human Interest

The Tech Partnership Manager at Human Interest will identify, cultivate, and manage relationships with technology partners to drive strategic growth. Responsibilities include negotiating partnership terms, monitoring performance, and collaborating with internal teams to ensure successful execution of partnership strategies.

The Integrated Communications Director at Human Interest is responsible for enhancing the company's profile in the retirement benefits industry through public relations, media placements, and strategic communication plans. The role involves collaborating with internal teams to ensure brand messaging aligns with corporate objectives and managing external PR agencies to amplify Human Interest's thought leadership.

The Client Account Manager is responsible for managing client accounts, ensuring customer satisfaction, addressing client inquiries related to retirement plans, and collaborating with internal teams to meet client needs. Responsibilities include independent research on retirement plan matters, compliance testing, and managing communication effectively with plan sponsors.

As a Senior Full-Stack Engineer, you will design, build, and maintain user experiences and foundational services for 401(k) plans, collaborate with teams, and ensure systems are observable, maintainable, and scalable. You will also contribute to engineering standards and mentor other engineers.

The Senior Software Engineer will lead the development of scalable backend software to enhance the financial engine for retirement services. Responsibilities include collaborating with domain experts, writing clean code, analyzing system performance, and mentoring other engineers, ensuring high-quality and maintainable software solutions.

The Customer Onboarding Specialist will facilitate the setup and launch of clients' 401(k) plans, ensuring customer engagement and satisfaction. Responsibilities include educating clients, managing processes, collaborating with internal teams, and identifying areas for improvement.

As a Fast Track Specialist, you will support clients in establishing their 401(k) plans by identifying their needs, educating them about options, managing processes, and handling technical integrations with payroll providers. You will also analyze data, troubleshoot issues, and work collaboratively with teams to improve processes and enhance client engagement.

The Staff Engineer will lead the architectural development of scalable, reliable, service-oriented systems to enhance the retirement planning experience. Responsibilities include mentoring other engineers, driving project delivery, and ensuring the reliability and performance of core workflows in a high-volume environment.

As a Sales Support Specialist at Human Interest, you will engage with customers and manage post-sales contract changes while supporting cross-functional sales initiatives. Responsibilities include processing agreements, gathering information from various systems like Hubspot and Salesforce, and assisting customers with queries and projects.

As a Senior Software Engineer II, you will be responsible for developing and maintaining a scalable recordkeeping platform for 401(k) services. Your role includes improving transaction processing systems, building efficient software platforms, collaborating with engineers, and ensuring system reliability and performance.

As a Customer Support Specialist, you'll handle inbound customer inquiries via email and phone, providing excellent support and problem-solving assistance. You'll work with diverse customers and cross-functionally to resolve issues while managing your caseload efficiently in a fast-paced environment.

As a Senior Technical Program Manager, you'll collaborate with design, product management, and engineering teams to drive project planning and execution. Your role includes identifying risks, ensuring efficient communication, creating schedules, and tracking project progress. You'll support team operations and optimize processes, while helping the organization maintain focus and accountability in delivering successful products.

As a Senior Software Engineer at Human Interest, you will create a robust billing source for our product, collaborating with engineers and business stakeholders to build scalable systems that enhance customer experience. You will lead development cycles, improve processes, and advocate for user needs while writing high-quality code and integrating systems across the organization.

The UX Copywriter will create user-centric, persuasive copy to enhance digital experiences, improve user engagement, and contribute to customer acquisition efforts. Responsibilities include collaborating with design and product teams, conducting user research, optimizing copy for accessibility, and performing A/B testing.

The Partner Relationship Manager is responsible for managing strategic partnerships, driving collaboration with cross-functional teams, and ensuring mutual success with partners. This role includes managing partner onboarding, performance monitoring, market insights, and contract management, requiring strong relationship management and communication skills.