Search the 10 jobs at HopSkipDrive

As the Senior Manager of Safe Ride Support, you will lead remote teams ensuring customer safety and satisfaction, monitor performance metrics, and manage escalated interactions. You will be responsible for training, operational improvements, and collaborating with cross-functional leaders. Your focus will be on delivering a remarkable customer experience and driving team performance.

As the InRide Support Team Lead, you'll co-lead a remote team of InRide Specialists, manage performance metrics, conduct training, and ensure exceptional customer support. You'll also handle escalated issues, monitor support volume, and identify operational improvements.

The Regional Account Manager will drive enterprise growth by managing client accounts, building relationships with stakeholders, and identifying opportunities for expansion. Responsibilities include strategic account mapping, solution-oriented selling, client engagement through on-site visits, and facilitating pricing discussions to drive retention and growth.

The Senior Manager, Finance & Strategy at HopSkipDrive will manage the strategic planning process, enhance financial reporting, perform analyses on growth initiatives, build financial models, prepare presentations for management, and identify cost efficiency measures while collaborating with business leaders to impact company objectives.

The Senior Financial Analyst will support strategic planning, enhance forecasting, and assist in financial reporting to drive insights for decision-making. The role involves evaluating financial results, preparing analyses for growth initiatives, and improving forecasting processes, partnering with business leaders to impact company objectives directly.

The Regional Account Manager will focus on client engagement, account management, and driving revenue growth for HopSkipDrive. Responsibilities include managing client accounts, identifying upsell opportunities, leading pricing discussions, and collaborating cross-functionally. The role requires frequent client visits to foster relationships and understand client needs, ultimately delivering tailored solutions to address transportation challenges.

The Metro Service Manager will provide exceptional support for clients during the operational lifecycle, ensuring high standards of client care. Key responsibilities include managing client relationships, resolving inquiries, implementing new business, analyzing feedback, and collaborating with cross-functional teams to enhance service delivery.

The Metro Service Manager at HopSkipDrive is responsible for providing proactive support for clients, managing client operations, resolving inquiries, and collaborating with teams to enhance service delivery. This role focuses on building strong client relationships and driving improvements in client outcomes through data analysis and strategic planning.

The Metro Service Manager at HopSkipDrive will oversee client operations, ensuring high standards of service delivery. This role involves managing client inquiries, leading implementation processes, analyzing feedback for service enhancement, and collaborating with cross-functional teams to improve client satisfaction. The individual will act as the primary contact for clients and engage in strategic planning to align service strategies with client goals.

The Metro Service Manager at HopSkipDrive ensures high standards of client care, providing essential support throughout the operational lifecycle. This role involves managing client operations, resolving complex inquiries, leading implementations, and collaborating with cross-functional teams to enhance service delivery and client satisfaction.