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The Response Team Specialist assesses customer needs and explains how Home Instead can provide services for aging adults. Responsibilities include engaging customers via phone, chat, and text, scheduling consultations, handling calls efficiently, and meeting sales and service quality metrics.
As a Senior Staff Full-Stack Engineer, you will own the design and development of features for the Honor Care Platform, collaborating with product managers and engineering teams to deliver high-quality home care solutions. Responsibilities include mentoring team members, driving innovation, and solving complex technical challenges.
The Senior Product Manager at Honor will guide product development from conception to launch for home care solutions, working with engineering and data science teams while prioritizing both existing features and next-gen technologies. This role requires strategic alignment across stakeholders and strong communication skills to articulate complex ideas clearly.
The Client Manager will create a seamless experience for clients by coordinating care plans with partner agencies, providing exceptional service to clients and caregivers, and collaborating across teams for effective client management. Key responsibilities include managing partner relationships, guiding clients through the care process, and overseeing staffing and scheduling to ensure quality care.
The Senior Engineering Manager (MarTech) leads engineering teams to deliver marketing technology solutions, managing systems, integrations, and product strategies. Responsibilities include overseeing architecture and delivery, driving innovation in online client engagement, and enhancing operational efficiency while mentoring staff and ensuring project delivery aligns with customer needs.
As a Staff Platform Engineer, you will design, implement, and maintain scalable distributed systems for Honor's Care Platform. You will support diverse teams, manage cloud infrastructure, automate deployment processes, and ensure high performance and quality standards, leveraging tools like Python, AWS, and Kubernetes.