As a Customer Service Representative for HONK, you'll be the first point of contact for customers, answering questions, resolving complaints, and processing orders. Excellent communication skills and the ability to handle stressful situations are essential. The goal is to provide the best customer service experience and keep clients happy.

The Product Lead will drive growth by defining the product roadmap, analyzing user needs through data, collaborating with cross-functional teams, mentoring junior staff, and ensuring innovative solutions enhance user experience.