Search the 2 jobs at Homebot

The Customer Support Specialist will manage and resolve customer support requests via chat, phone, and email. Responsibilities include handling billing inquiries, managing customer concerns to reduce churn, and contributing to customer education through training. The role also involves gathering product feedback for improvement.

The Market Development Representative will qualify inbound leads, nurture relationships, and effectively communicate with leads to educate them about products. Responsibilities include gathering information to assist the sales team, collaborating with Sales & Marketing, and maintaining records of interactions with leads.