The Client Specialist at HigherRing supports clients in growth and operations by managing standardized operations, sales, and marketing tasks. They act as a liaison, ensuring high-quality communication and problem-solving for client challenges, with responsibilities including customer service, eCommerce operations, and documentation of processes.

The job involves providing customer service and operations support to clients while working from home. Candidates should be analytical thinkers who are detail-oriented and flexible. The role emphasizes the importance of helping others and forming connections in a supportive virtual team environment.

The Marketing Specialist will develop content, manage social media and outreach campaigns, and support business development efforts for HigherRing, focusing on communicating the company's impact and services. Responsibilities include writing content, creating marketing materials, managing client feedback surveys, and maintaining brand guidelines.