The job involves providing customer service and operations support to clients while working from home. Candidates should be analytical thinkers who are detail-oriented and flexible. The role emphasizes the importance of helping others and forming connections in a supportive virtual team environment.

Client Specialists at HigherRing work directly with clients to support their growth and operations by performing a variety of standardized operations, sales, and marketing tasks as well as unique project tasks. They are expected to be positive, energetic self-starters, and problem solvers who foster an engaging and supportive environment for clients. Responsibilities include customer service, operations support, social media planning, tech support, sales & marketing support, client onboarding, inventory tasks, and project management. They must also document their work diligently and collaborate with team managers and the marketing team.