Search the 11 jobs at HCSS

As a Senior QA Engineer, you will develop and enhance automated test scripts, oversee software validation functions, and collaborate with the development team to meet customer expectations. You will also play a key role in promoting QA standards and growing the skills of junior QA employees.

The Technical Support Analyst provides exceptional customer service through various communication channels, acts as a liaison between customers and internal departments, learns HCSS products extensively, documents support interactions, and strives to exceed departmental expectations to ensure customer success.

The Senior Manager HR Operations will lead HR operations by implementing effective HR processes, managing compensation structures, ensuring compliance, and driving data analytics to improve organizational efficiency. This role will mentor a team of HR Generalists while serving as a key point of contact for HR-related matters.

The Billing Specialist will handle complex billing inquiries, provide excellent customer service, and manage invoice generation and contract renewals. Responsibilities include addressing billing questions, coordinating with internal teams, and ensuring accurate billing practices.

The Technical Product Manager will lead the development and enhancement of HCSS Insights, a reporting solution using Power BI. Responsibilities include gathering customer requirements, coordinating with cross-functional teams, enhancing data reliability, and developing internal documentation. They'll define KPIs for product growth and improve customer satisfaction.

The Senior Software Developer will enhance HCSS products by analyzing architecture for improvements, implementing significant features, and collaborating closely with team members. Responsibilities also include mentoring other developers and sharing best practices during team meetings.

The Senior Data Engineer will design, develop, and manage data architectures and pipelines to optimize workflows and support analytics. Responsibilities include data systems architecture, data integration, cloud infrastructure management, data modeling, and performance tuning, while mentoring junior engineers.

As a Data Analyst II, you will analyze large datasets to provide insights for business decisions, develop dashboards and reports for communication with stakeholders, and ensure data quality and governance. You will collaborate cross-functionally to integrate data and continuously improve data analysis practices.

The Software Development Manager will lead the Core Services team, ensuring effective collaboration and development practices. Responsibilities include overseeing the software development life cycle, managing scrum activities, and mentoring team members for career advancement. The manager will also establish product roadmaps and act as the main contact for projects, addressing queries and incident responses.

The Business Operations Manager will lead a team of business process analysts to identify areas of improvement and create solutions that align with business strategies. Responsibilities include supporting departments and stakeholders, gathering requirements, understanding business problems, and building internal relationships to ensure effective operations.

The Billing Manager will oversee a team of billing and accounts receivable specialists, ensuring customer service excellence. Responsibilities include timely invoicing, monitoring collections to maintain DSO standards, tax verification for sales filings, maintaining SKU data, collaborating with other departments, and identifying opportunities for billing efficiency improvements.