The Customer Service Representative serves as the first point of contact, providing exceptional service by taking orders, answering questions, troubleshooting problems, and coordinating equipment services. They maintain a positive attitude, assist customers in a professional manner, verify medical necessity and coverage, and handle various customer requests while meeting departmental metrics.

The Customer Service Representative coordinates the repair and replacement process for patient-owned equipment, interacts with customers to provide updates, assists with vendor quotes, manages records, and ensures compliance with billing requirements while maintaining a professional attitude.

The Customer Service Representative at Hart Medical Equipment provides exceptional service as the first contact for customers, handles orders, answers questions, and resolves complaints. Responsibilities include coordinating service requests, maintaining knowledge on insurance processes, and ensuring a positive customer experience while meeting department metrics.

As a Customer Service Representative, you will be the first point of contact for customers, taking orders, answering inquiries, and addressing complaints. You'll assist customers via multiple channels, maintain product knowledge, and support the Billing Department with necessary paperwork, all while providing excellent service and maintaining a positive demeanor.

Provides exceptional customer service as the first point of contact for customers, takes orders, answers questions, handles complaints, and troubleshoots problems.

As a Customer Service Representative, you will be the first point of contact for customers, assisting with orders, answering questions, handling complaints, and providing information about products and services. You will work to maintain a professional attitude, coordinate service requests, and ensure customer satisfaction while striving to exceed department metrics.

The Customer Service Representative provides exceptional service as the first point of contact for customers, handling orders, questions, and complaints. Responsibilities include coordinating equipment services, verifying medical necessity and insurance coverage, maintaining knowledge of payor sources, and ensuring customer satisfaction. Duties may also extend to retail service and showroom maintenance.