Hart Medical Equipment
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Jobs at Hart Medical Equipment
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The Customer Service Representative acts as the first point of contact for customers, providing exceptional service by taking orders, answering questions, handling complaints, and troubleshooting problems. Their responsibilities include assisting customers professionally, maintaining knowledge on insurance processes, coordinating service requests, and ensuring department metrics are met while delivering excellent customer service.
The Customer Service Representative serves as the first point of contact, providing exceptional service by taking orders, answering inquiries, managing complaints, and troubleshooting customer issues. They maintain positive interactions, coordinate equipment services, verify insurance details, and keep updated on Medicare and Medicaid.
The Customer Service Representative is responsible for providing exceptional service as the first point of contact for customers, answering questions, handling complaints, and taking orders. They assist customers professionally, coordinate service requests, provide product information, and support billing needs, while striving to meet department metrics.
The Accounts Receivable Payment Specialist records financial transactions related to customer accounts, processes payments, creates reports, and manages discrepancies. They handle cash and electronic payments, maintain accuracy, and communicate with management and other departments regarding account issues.
The Customer Service Representative will serve as the primary contact for customers, taking orders, addressing inquiries, managing complaints, and troubleshooting issues. Responsibilities include coordinating service requests, providing product information, and managing insurance-related tasks, all while maintaining excellent customer relations.
As a Customer Service Representative, you will act as the first point of contact for customers, assisting with orders, answering questions, addressing complaints, and troubleshooting issues. The role involves maintaining a professional attitude, coordinating service requests, ensuring paperwork for billing is accurate, and providing product and service information.
The Customer Service Respiratory Coordinator serves as the primary contact for customer inquiries, order placements, and problem resolution. They coordinate patient check-ins, assist with equipment orders, manage communications between clinical teams, and maintain knowledge of insurance processes for medical equipment. The role prioritizes exceptional customer service and efficient operations.