Search the 3 jobs at HarperDB

As a Technical Customer Support Engineer at HarperDB, you will provide excellent technical support, troubleshoot complex issues, document customer problems, and engage with the engineering team to resolve incidents and improve the product.

As a Technical Account Manager at HarperDB, you will serve as the primary technical liaison for enterprise customers, offering guidance, resolving issues, and collaborating with engineering to ensure customer needs are prioritized and addressed. Your role includes building relationships, troubleshooting complex problems, and providing regular updates to clients.

As a Technical Customer Support Engineer, you will provide technical support and troubleshooting for HarperDB’s systems, triage incidents, document issues, and collaborate with engineering to improve the product. Your role includes working directly with customers and contributing to support documentation.