GreenSpark Software
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The Customer Onboarding Representative will support clients during the onboarding process, addressing queries, conducting training, and maintaining documentation. They will facilitate data migration, establish relationships with clients, and advocate for customer needs within the company.
As a Full-stack Engineer at GreenSpark, you will develop backend systems using Node and frontend applications with React, tackle challenges like real-time inventory tracking and payment integration, and work on building innovative software for the scrap metal industry.
The Customer Support Representative will be responsible for providing technical support and training to customers, managing inbound ticket queues and phone calls, maintaining the customer knowledge base, advocating for customer needs, and implementing processes to enhance team scalability.