Search the 15 jobs at GoTo

As a Staff Software Engineer specializing in AI Enablement, you will explore AI technologies for various applications, build and optimize performance of AI applications, and foster knowledge sharing across teams while ensuring customer needs are met through agile development.

As a Commission Analyst, you will prepare monthly sales commission calculations, analyze data, manage disputes, and ensure accurate recordings of commission and payments. You will support sales and finance teams, handle journal entries, and participate in the monthly revenue close process.

Contribute to product vision, collaborate with internal partners, manage product backlog, participate in project planning, analyze product metrics, improve internal communications, and promote transparency within the organization.

The Senior Finance Systems Analyst will serve as a NetSuite expert, enhancing system functionality and integrations, managing implementations and customizations, and improving processes for billing and customer support. Responsibilities include user acceptance testing, stakeholder engagement, and maintaining documentation.

As a Bilingual Customer Support Specialist, you will provide exceptional customer service by supporting clients via calls and emails. Responsibilities include troubleshooting product issues, recording service details in Salesforce, managing user accounts, configuring IP telephony systems, and training customers on product use while ensuring clear communication and effective resolution of customer inquiries.

As an Account Resolutions Specialist, you will negotiate contracts, provide exceptional customer service, collaborate with clients and internal partners, and stay current on billing and promotional programs to meet performance goals.

The Principal AI Software Developer will lead the development of AI projects, innovate through generative AI, and ensure the incorporation of the latest advancements in AI. Responsibilities include training programs in AI, collaboration with product management and UX, and formulating AI strategies aligned with company goals. This role demands strong leadership and technical expertise in AI.

As a Staff Product Manager, you will analyze customer needs and market trends, work with engineering and UX to deliver products, strategize go-to-market plans, and communicate with stakeholders to ensure product success.

As a Technical Support Specialist Tier 1 at GoTo, you will provide exceptional service and support to customers, diagnose technical issues, and maintain records of interactions. Responsibilities include handling customer inquiries, troubleshooting network issues, and communicating effectively via phone, chat, and email.

As an Engineering Manager, you will lead and mentor a team of engineers, define project goals, collaborate with stakeholders, and ensure project success while fostering a proactive engineering culture. You will also participate in recruitment and help translate customer requirements into technical specifications.

As a DevOps Engineer at GoTo, you will solve problems faced by developers using productivity tools, develop scripts to enhance tool functionality, manage critical services, support tools like Jira and Jenkins, and contribute ideas to improve developer productivity.

As a Senior Software Engineer at GoTo, you will implement the Chameleon Design System, collaborate with various teams to develop components, lead architecture discussions, mentor cross-functional contributors, and promote accessibility standards. You'll be engaged in both development and operational aspects in an agile environment.

The Customer Support Specialist will provide first-line support by responding to inquiries related to the company's products, handling inbound calls and emails, documenting issues in Salesforce, and collaborating with teams to solve customer problems while continuously improving their skills.

The Account Manager will build engagement with existing customers, facilitate upselling and cross-selling of products, support renewals, and represent the company in sales activities to maintain customer success and retention.

As a Product-Led Growth Analyst, you will analyze data from various sources to understand user behavior and trends throughout the growth funnel. Your responsibilities include building forecasting models, conducting cohort analysis, optimizing conversion rates through A/B testing, and providing insights to drive growth initiatives.