Search the 5 jobs at GoodTime.io

As an Enterprise Account Executive, you will be responsible for managing client relationships, generating leads, and driving the sales process for B2B Enterprise software. You will demonstrate GoodTime's capabilities, negotiate deals, and cultivate strong customer relationships while achieving sales targets.

The Sr. Implementation Specialist will manage the onboarding and training of new customers for GoodTime's services. Responsibilities include leading implementation projects, communicating effectively with customers, and ensuring product adoption through effective training. The role requires expertise in customer success and the ability to translate complex topics for diverse audiences.

The Director of Customer Success and Account Management will enhance customer relationships, minimize attrition, and maximize growth potential. This role involves accurate forecasting, proactive engagement with customers and internal teams, and driving customer satisfaction through effective contract management and collaboration across departments.

As a Full Stack Engineer at GoodTime, you will build and implement new features, contribute to the technical roadmap, collaborate with product and engineering teams, and leverage various technologies such as React, Node, and AWS. Success means actively participating in engineering principles and developing flexible solutions in an agile environment.

As a Senior Customer Support Manager, you will lead and mentor the customer support team, manage daily operations, ensure timely responses to inquiries, oversee technical troubleshooting, establish performance metrics, enhance customer satisfaction, and collaborate across teams to improve processes and documentation.