The Full Stack Engineer will develop and maintain full-stack solutions, design new features, collaborate with teams across different regions, and ensure timely delivery of high-quality results. The role prioritizes fast iteration and ownership of projects from inception to deployment.

The Senior Customer Success Manager at GoodTime will partner with Enterprise customers, enhance product adoption, minimize churn, and cultivate relationships while analyzing usage data and assisting in renewals. Responsibilities include designing success plans, conducting QBRs, and collaborating cross-functionally to ensure an excellent customer experience.

As a Senior Customer Support Manager, you will lead and mentor the customer support team, manage daily operations, ensure timely responses to inquiries, oversee technical troubleshooting, establish performance metrics, enhance customer satisfaction, and collaborate across teams to improve processes and documentation.

As an Enterprise Account Executive, you will be responsible for managing client relationships, generating leads, and driving the sales process for B2B Enterprise software. You will demonstrate GoodTime's capabilities, negotiate deals, and cultivate strong customer relationships while achieving sales targets.