Search the 6 jobs at GoodTime.io

The Director of Customer Success and Account Management will enhance customer relationships, minimize attrition, and maximize growth potential. This role involves accurate forecasting, proactive engagement with customers and internal teams, and driving customer satisfaction through effective contract management and collaboration across departments.

As a Full Stack Engineer at GoodTime, you will architect and implement new features while contributing to the technical roadmap. This involves working closely with engineers and product teams across multiple countries, utilizing a range of technologies to enhance the recruitment process.

The Senior Customer Support Manager at GoodTime will lead the support team ensuring high-quality responses to inquiries, manage team development, handle escalated customer issues, assist in technical troubleshooting, and enhance customer satisfaction through performance metrics and cross-functional collaboration.

The Growth Marketing Specialist will support the Head of Growth Marketing in creating and executing strategies for business growth across demand generation channels, focusing on paid media and email marketing. The role includes optimizing campaigns, managing paid channels, and testing new marketing approaches to drive engagement and retention.

As an Implementation Specialist, you will onboard and train new customers while ensuring they use GoodTime's product effectively. You will lead project teams, communicate project statuses, build customer experience strategies, and maintain expert product knowledge to identify new opportunities.

As a Senior Implementation Specialist, you will onboard new customers to ensure they effectively use GoodTime's products. This role involves leading project teams, training users, creating customer playbooks, and utilizing tools to track customer engagement and success metrics. Strong project management and the ability to simplify complex topics for various audiences are essential.