GoodTime.io
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Benefits at GoodTime.io
Financial + Retirement
401(K)
Company equity
Performance bonus
Office Perks
Company-sponsored outings
Home-office stipend for remote employees
Professional Development
Continuing education stipend
Promote from within
Health Insurance + Wellness
Dental insurance
Health insurance
Vision insurance
Mental health benefits
Culture
Flexible work schedule
Remote work program
Team based strategic planning
OKR operational model
Child Care + Parental Leave
Generous parental leave
Diversity
Highly diverse management team
Hiring practices that promote diversity
Vacation + Time Off
Paid holidays
Paid sick days
Unlimited vacation policy
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The Full Stack Engineer will develop and maintain full-stack solutions, design new features, collaborate with teams across different regions, and ensure timely delivery of high-quality results. The role prioritizes fast iteration and ownership of projects from inception to deployment.
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The Senior Customer Success Manager at GoodTime will partner with Enterprise customers, enhance product adoption, minimize churn, and cultivate relationships while analyzing usage data and assisting in renewals. Responsibilities include designing success plans, conducting QBRs, and collaborating cross-functionally to ensure an excellent customer experience.
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As a Senior Customer Support Manager, you will lead and mentor the customer support team, manage daily operations, ensure timely responses to inquiries, oversee technical troubleshooting, establish performance metrics, enhance customer satisfaction, and collaborate across teams to improve processes and documentation.
