Glean
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As a Commercial Counsel at Glean, you will draft, review, and negotiate various commercial agreements and provide strategic legal advice while collaborating with teams across the organization. You'll manage legal projects and priorities in a fast-paced environment, focusing on enabling business objectives while mitigating legal risks.
As a Talent Sourcer, you will source top talent for both engineering and non-engineering roles, improve recruiting processes and technical interviews, and collaborate cross-functionally. You should have a love for enhancing effectiveness in recruiting and a passion for providing excellent candidate experiences.
The Strategic Finance Manager will manage the company's budget, drive financial planning processes, conduct analyses across departments, and implement key metrics for financial and operational integrity. They will collaborate with SalesOps, strategic finance, accounting, and GTM teams and establish reporting dashboards.
As a Designated Technical Support Engineer at Glean, you'll provide proactive and reactive support to customers, helping with technical troubleshooting, issue resolution, and configuration of product features. You will maintain communication with customers, create runbooks, and drive improvement projects for better support experience.
As a Designated Technical Support Engineer at Glean, you will provide both proactive and reactive support to customers, ensuring a high-quality service experience. Responsibilities include troubleshooting technical issues, collaborating with customers, and maintaining documentation and knowledge base articles. You're also expected to educate customers on product features and drive continuous improvement in support processes.
As a Designated Technical Support Engineer at Glean, you will provide proactive and reactive support to clients, ensure high customer satisfaction, troubleshoot technical issues, and maintain customer-specific documentation. You will work closely with customers to optimize their experience and resolve issues, while also contributing to continuous improvements in support processes.
As an Enterprise Account Executive, you will source and close new clients within a specified territory, navigate organizational structures to identify key stakeholders, and develop sales strategies to achieve revenue targets. You will collaborate with teams, create ROI reports, and lead POCs, ensuring customer success through a data-driven sales approach.
The Majors Account Executive will source and close new enterprise software contracts in Japan, navigate complex organizations, and collaborate with internal teams to ensure customer success, while meeting revenue targets through strategic sales efforts.
The Partner Manager will drive partnership strategies across the generative AI landscape, focusing on building relationships with VARs, Resellers, SIs, and GSIs in Japan. Responsibilities include developing go-to-market strategies, ensuring successful partner-driven project delivery, and collaborating with various teams to align partner activities with company goals.
The Product Manager for Connectors will enhance Glean's connectors library and improve product integrations. This role involves understanding customer needs, developing product roadmaps, coordinating cross-functional collaboration, and driving customer-focused decisions to support the company's rapid growth.
The Tech Lead Manager will oversee fullstack product development for Glean’s Generative AI products, offering technical direction and coaching to engineers. Responsibilities include building a high-performing team, driving product development, mentoring engineers, and improving interview processes.
As the Product Management Lead for Verticals, you will enhance the product value based on customer needs and product vision. Your responsibilities include developing the product roadmap, driving decisions based on customer focus, and ensuring efficient execution through cross-functional alignment and scalable processes.
As the Platform PM, you will drive the development of Glean's APIs and SDKs, understanding customer knowledge needs, defining product roadmaps, coordinating with stakeholders, and ensuring robust developer experience.
The GSI Partner Manager role involves developing and managing alliances with system integrators and global system integrators, ensuring successful project delivery, and maintaining high-level relationships. Responsibilities include recruitment and training of partners, overseeing deal pipelines, and aligning partner strategies with company objectives.
As the Product Manager for Glean's Customer Support teams, you will understand customer knowledge needs, develop the product roadmap, empower your team, and coordinate with various stakeholders to enhance Glean's capabilities as an AI Assistant.
As an Enterprise Customer Success Manager at Glean, you will manage customer relationships, oversee onboarding and product adoption, identify account growth opportunities, and track performance metrics. Your role will involve acting as a trusted advisor, advocating for customer needs, and collaborating with internal teams to enhance customer satisfaction and retention.
As a Product Manager at Glean, you will enhance the experience of knowledge workers by developing and executing impactful product features tailored for software engineers. You will collaborate with various teams, gather customer insights, and drive the product roadmap while facilitating growth within a lean team environment.
As a Senior Technical Recruiter at Glean, you will identify and attract exceptional technical talent, collaborate with engineering and product teams, and implement effective recruiting strategies. You'll manage the full recruitment life cycle and provide an excellent candidate experience while mentoring junior team members.
As a Technical Support Engineer, you will provide superior support to customers, assist with onboarding and product configurations, resolve technical inquiries, and contribute to internal documentation. You'll collaborate with various teams to improve product and service delivery, ensuring customer satisfaction and adherence to service level agreements.
As a GTM Recruiter at Glean, you will identify and hire exceptional talent in sales, marketing, and business development, collaborating with GTM leadership to align recruitment strategies with business goals while ensuring an excellent candidate experience.