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As a Technical Account Manager, you will drive product adoption, optimize workflows, troubleshoot issues, and provide insights to enhance customer success with Gladly's platform.
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The Senior Data Scientist collaborates across teams to analyze data, develop algorithms, and improve customer experience through insights, while mentoring other data scientists.
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The Content Producer will use AI to optimize multimedia content production, scaling up storytelling methods and overseeing video and animation projects with a focus on automation and performance metrics.
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The Senior Program Manager will lead cross-functional teams, establish program governance, drive decision-making, and ensure successful product delivery in a SaaS environment.
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As an FP&A Manager, you will support financial strategy, build financial models, assist with reporting, and collaborate on budgets and strategic initiatives.
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The Senior Brand Designer at Gladly will lead design projects, maintain brand consistency, enhance the design system, and collaborate with cross-functional teams to create engaging visual designs across various platforms.
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The Enterprise Customer Success Manager builds strategic relationships with clients, ensures product adoption, manages renewals, and advocates for customer needs while collaborating with internal teams.
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As a Senior Product Designer at Gladly, you'll collaborate with teams to enhance user research, create prototypes, inform product strategy, and contribute to customer support solutions.
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As an Enterprise Solutions Consultant, you will act as a trusted advisor, present solutions, and enhance customer satisfaction through impactful storytelling and consultative engagement.
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Lead and inspire the design team at Gladly, overseeing product and brand design, mentoring designers, and contributing to strategy and user research.
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Design and code scalable features while providing mentorship, collaborating with teams, and participating in all project stages from ideation to release.