As a Technical Account Manager, you will drive product adoption, optimize workflows, troubleshoot issues, and provide insights to enhance customer success with Gladly's platform.

The Senior Data Scientist collaborates across teams to analyze data, develop algorithms, and improve customer experience through insights, while mentoring other data scientists.

The Content Producer will use AI to optimize multimedia content production, scaling up storytelling methods and overseeing video and animation projects with a focus on automation and performance metrics.

The Senior Program Manager will lead cross-functional teams, establish program governance, drive decision-making, and ensure successful product delivery in a SaaS environment.

As an FP&A Manager, you will support financial strategy, build financial models, assist with reporting, and collaborate on budgets and strategic initiatives.

The Senior Brand Designer at Gladly will lead design projects, maintain brand consistency, enhance the design system, and collaborate with cross-functional teams to create engaging visual designs across various platforms.

The Enterprise Customer Success Manager builds strategic relationships with clients, ensures product adoption, manages renewals, and advocates for customer needs while collaborating with internal teams.

As a Senior Product Designer at Gladly, you'll collaborate with teams to enhance user research, create prototypes, inform product strategy, and contribute to customer support solutions.

As an Enterprise Solutions Consultant, you will act as a trusted advisor, present solutions, and enhance customer satisfaction through impactful storytelling and consultative engagement.

Lead and inspire the design team at Gladly, overseeing product and brand design, mentoring designers, and contributing to strategy and user research.

Design and code scalable features while providing mentorship, collaborating with teams, and participating in all project stages from ideation to release.