Gladly

HQ
San Francisco, California, USA
130 Total Employees
Year Founded: 2014

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Benefits at Gladly

Invest in your health & wellness:
Gladly wants to invest in your being your best self, which is why we offer medical, dental, and vision coverage, a monthly wellness stipend, an Employee Assistance Program and much more.

Plan your future:
At Gladly, we want you to stick around for the long haul. That’s why we care about present and future you by providing a 401k plan, Flexible Spending Accounts, 16 weeks paid parental leave, and infertility and adoption benefits.

Be the master of your own adventure:
You know when and where you’re most productive. That’s why we’re remote work-friendly, offer unlimited vacation time, and allow for flexible schedules.

Be part of a greater community:
There are endless opportunities to get immersed in the Gladly community from all-company volunteer days to Gladly connects team engagement activities, and even the annual company trip to Tahoe!

Financial + Retirement

401(K)

Company equity

Gladly offers stock options through its employee profit-sharing program Gladly offers stock options through its employee profit-sharing program, including vesting over a four-year period including ves

Child Care + Parental Leave

Adoption Assistance

We reimburse up to $20, 000 for eligible adoption expenses and 16 weeks of paid leave. We reimburse up to $20 000 for eligible adoption expenses and 16 weeks of paid leave.

Family medical leave

Generous parental leave

adoption Gladly is thrilled that you want to expand your family through birth, adoption Gladly is thrilled that you want to expand your family through birth

Office Perks

Commuter benefits

$75/month

Company-sponsored outings

Gladly plans an annual company trip to North Lake Tahoe called "Camp Gladly"!

Fitness stipend

Gladly offers a $75/month fitness stipend.

Company-sponsored happy hours

Relocation assistance

Our relocation assistance plan is flexible based on the position.

Home-office stipend for remote employees

$250 new hire stipend and $50 monthly stipend

Diversity

Dedicated diversity and inclusion staff

Diversity manifesto

Documented equal pay policy

Mean gender pay gap below 10%

Mandated unconscious bias training

Gladly runs regular anti-harassment and unconscious bias training.

Diversity employee resource groups

LGBTQIA+, Gladiat-Hers Gladiat-Hers LGBTQIA+

Hiring practices that promote diversity

Health Insurance + Wellness

Dental insurance

Our dental plan covers 90% of expenses.

Disability insurance

Flexible Spending Account (FSA)

Gladly employees can contribute up to $2750 annually to their FSA.

Health insurance

Gladly's health insurance policy covers up to 84% of out of pocket expenses.

Life insurance

0 Life insurance is equal to 2 times an employee's annual salary up to a maximum of $300 Life insurance is equal to 2 times an employee's annual salary up to a maximum of $300, 0

Pet insurance

Vision insurance

The vision benefits plan covers in-network copay of $10 for annual eye exams with $180 for glasses and contact lenses.

Wellness programs

Mental health benefits

Gladly employees can contribute up to $2750 annually to their FSA.

Culture

Volunteer in local community

Gladly participates in Habitat for Humanity every year as well as other philanthropic initiatives.

Flexible work schedule

Gladly provides employees with a flexible work schedule that includes Flexible start and end times as well as remote working.

Open door policy

Open office floor plan

Pair programming

Remote work program

Our remote work program includes work from home on occasion as needed.

Team based strategic planning

OKR operational model

Professional Development

Job training & conferences

Onsite training courses Gladly offers employees professional development opportunities like a $1000 annual individual budget for training Gladly offers employees professional development opportunities

Promote from within

Lunch and learns

Gladly hosts lunch and learn meetings on occasion.

Vacation + Time Off

Paid holidays

Paid sick days

Unlimited vacation policy

Additional Perks + Benefits

Putting people first is kind of our thing. Not only is it at the core of our product, but shapes our overall culture at Gladly—from our approach to hiring, to our benefits, and how we think about our place in the community.

Recently posted jobs

12 Days Ago
Remote
USA
Software
As a Senior Data Scientist at Gladly, you will collaborate with various teams to leverage data in driving product decisions, improve customer experiences, and develop algorithms for automation. Your role involves mentoring junior data scientists and ensuring best practices in data product development.
21 Days Ago
Remote
US
Software
The Senior Program Manager at Gladly will lead planning and execution across multiple teams, establish program governance, and manage dependencies among Engineering, Product, Design, and Customer Success. This role requires strategic thinking and operational excellence to drive product delivery and standardize best practices within a remote team environment.
Software
The Senior Product Manager at Gladly will lead product strategy and vision for the App Platform, focusing on enhancing customer service experiences through collaboration and AI. Responsibilities include identifying user needs, validating and delivering product enhancements, and aligning teams for cohesive messaging and solutions.