The Customer Marketing Manager will develop and execute strategies to enhance customer adoption, retention, and advocacy. Responsibilities include creating marketing programs, managing the customer portal, collaborating with sales and success teams to drive upsell opportunities, and optimizing the customer experience throughout their lifecycle.

The Director of Strategic Clients will manage a portfolio of client programs, ensuring client success through leadership, relationship management, and collaboration with internal teams. This role involves overseeing service delivery, risk management, and optimizing client engagement processes, while mentoring project teams and advocating for client needs.

The Lead Product Marketing Manager drives go-to-market strategies, product positioning, and market insights for Fusion's solutions. This role involves cross-functional collaboration, analyzing market trends, and shaping marketing tactics to enhance product adoption and revenue growth.

Implementation Consultants at Fusion enable clients to maximize software use through project delivery and support. They undertake end-to-end project delivery, configuration, and technical support, while collaborating with diverse teams to drive client success. The role requires learning the Fusion Framework and gaining certifications in Salesforce.

The Sr Project Manager will lead complex client programs, ensuring alignment with organizational goals while managing budgets, resources, risks, and change. The role involves stakeholder management, improving operational efficiency, reporting, and delivering exceptional customer service.

The Senior Account Manager is responsible for enhancing customer relationships and driving value through effective account management. This role includes managing a portfolio of key clients, developing customer value plans, initiating cross-sell and upsell opportunities, and ensuring client satisfaction while meeting revenue growth targets.

The Senior Implementation Consultant at Fusion will analyze, design, and configure solutions within the Fusion Framework on the Force.com platform. Responsibilities include managing client requests, translating business requirements into configurations, and providing technical recommendations, while working with various stakeholders. Strong problem-solving and communication skills are essential.

The Enterprise Account Manager is responsible for building and maintaining relationships with key stakeholders in large Financial Services organizations. Duties include managing complex sales cycles, presenting product value, forecasting sales activities, and achieving revenue targets while engaging with existing prospects and structuring solutions for client needs.