FrankCrum
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The Application Specialist at FrankCrum is responsible for administering and managing the time clock application and onboarding processes. Duties include supporting client implementations, troubleshooting time entry systems, documenting processes, maintaining inventory levels, and creating training materials. The role emphasizes customer partnerships to understand needs and improve workflow efficiencies.
The role involves prequalifying insurance quotes, processing policy changes, issuing certificates of insurance, answering customer queries, ensuring policy accuracy, supporting account managers, creating management reports, and assisting the Vice President.
As a Payroll Assistant, you will process employee data and payrolls, ensure compliance with regulations, and provide excellent customer service to clients. You will also handle new employee paperwork, perform payroll audits, and maintain accurate payroll records while supporting team members as needed.
The Payroll Coordinator will process payroll for a minimum of fifteen clients daily, ensuring compliance with relevant regulations. Responsibilities include handling various types of payrolls, maintaining accuracy, resolving discrepancies, and assisting clients with inquiries. A focus on customer service and teamwork is essential.
The Insurance Account Manager is responsible for managing complex client accounts, building relationships, determining risk requirements, negotiating with underwriters, and providing customer support. Responsibilities also include upselling coverage, assisting with marketing and renewals, and managing day-to-day inquiries and policy servicing.