Search the 16 jobs at FrankCrum

As a Quality Assurance Lead, you will ensure efficient testing of software solutions, including creating test strategies, reviewing test cases, and conducting integration and automation testing. Responsibilities also include identifying risks, summarizing test results, executing test cases, and addressing quality issues.

As a Payroll Coordinator, you will review and process payroll for 60+ clients, ensuring accuracy and compliance with regulations. Your role involves handling payroll discrepancies, maintaining payroll information, and providing exceptional customer service to clients.

The Compliance Specialist at FrankCrum is responsible for monitoring compliance issues, processing notifications of non-performance, handling billing disputes, and ensuring timely resolution of outstanding balances. The role also involves gathering reports, documenting compliance actions, and liaising with clients and internal departments to maintain compliance and mitigate risks.

The Junior Tax Coordinator is responsible for ensuring accurate payroll tax withholding and timely payments to agencies. This includes handling tax-related inquiries, filing returns, preparing reconciliations, and registering clients for state tax reporting. They also validate tax rates and ensure compliance with relevant regulations.

The Application Specialist at FrankCrum will manage the customer-facing time clock applications, assisting in client implementation and retention. Key responsibilities include supporting time entry systems, documenting troubleshooting activities, maintaining inventory of physical time clocks, and collaborating with various business units to gather feedback and improve workflows.

The Payroll Implementation Specialist at FrankCrum will manage the setup and processing of new client accounts, ensuring compliance with payroll rules and regulations, assisting clients with their inquiries, and coordinating internal departments for additional services. The role includes educating clients on relevant laws and processing payroll with high attention to detail.

The Insurance Account Manager at FrankCrum will manage mid-sized to large client accounts, focusing on building relationships, determining risk requirements, negotiating with underwriters, and providing customer support. Responsibilities include policy servicing, upselling, assisting in employee training, and maintaining industry knowledge.

The Insurance Customer Service Representative at FrankCrum handles various tasks such as processing policy changes, prequalifying requests for quotes, issuing certificates of insurance, and providing support to account managers. The role primarily focuses on delivering exceptional customer service and ensuring accurate policy documentation.

The Payroll Operations Trainer at FrankCrum is responsible for developing and delivering training for payroll-related processes, ensuring compliance with regulations, mentoring new employees, and collaborating on policy improvements. This role also involves assessing the effectiveness of training and maintaining high-quality training content.

The Quality Assurance Manager oversees the QA department, ensuring products meet specifications for quality and reliability. Responsibilities include developing QA processes, managing the QA team, coordinating product testing, and analyzing issues. The role requires effective communication of quality standards and compliance with regulations.

The CRM Manager will manage CRM data and systems, supporting the team with workflows and automation. Responsibilities include data import/export, reporting metrics, maintaining integrations, and enhancing workflows and strategies. The role acts as a liaison between IT and the CRM team for data management.

The Technical Support Specialist at FrankCrum provides technical assistance and support to employees and clients by troubleshooting hardware and software issues, maintaining help desk systems, performing basic system administration, and offering training on office applications.

The Sales Manager will be responsible for developing leads, overseeing Business Consultants, conducting training, and managing sales inquiries. This role requires maintaining relationships in the assigned territory and effectively communicating sales strategy and employee performance to management.

The Sales Manager at FrankCrum will be responsible for obtaining direct sales, overseeing Business Consultants, developing leads, managing CRM updates, and maintaining relationships to ensure profitable growth in the assigned territory. They will also conduct training, hold meetings, and communicate goals and performance with the team.

The Sales Manager at FrankCrum will focus on prospecting, obtaining sales, and overseeing assigned Business Consultants. Responsibilities include updating the CRM, following up on inquiries, training staff, managing relationships, and developing marketing strategies to grow profitable sales in the assigned territory.

The Sales Manager will prospect and obtain direct sales, oversee business consultants, maintain relationships with clients, and develop marketing strategies to ensure sales growth in the assigned territory. This role includes training and mentoring team members and evaluating their performance.