The Compliance Analyst will monitor and review regulatory changes, conduct research, prepare summaries, file responses to consumer complaints, coordinate state filings, and maintain compliance databases. The role emphasizes excellent customer service to support sales and client retention.

As a Bilingual Administrative Coordinator, you will enhance sales and client retention through excellent customer service, assist in calculating past due balances, manage departmental emails, perform data entry, and accurately clock in and out using an electronic system.

As a Bilingual Customer Support Specialist at FrankCrum, you will provide excellent customer service to policy holders, assist with inquiries and payments, document processes, and support accounts payable. You will enhance relationships with customers while recommending process improvements and tracking changes.

The Insurance Application Support Analyst will triage production support tickets, deeply learn supported applications, ensure compliance, and facilitate communication with IT management. The analyst will work on operational metrics, root cause analysis, and collaborate with business analysts and DEV teams to enhance software delivery processes.

As a Premium Auditor at FrankCrum, you will conduct quality audits of commercial policyholder financial records to determine premium adjustments. You will review operations for accuracy, ensure adherence to guidelines, prepare detailed reports and work papers, and communicate findings to internal and external clients.