Search the 10 jobs at Fourth

As a Tier 1 Support Specialist, you will be the first point of contact for customers experiencing software issues, providing support and guidance while building strong relationships and achieving service level agreements. You will require good knowledge of the products to distinguish between user-related and system-related issues.

As a Data Scientist at Fourth, you will build data-powered solutions associated with demand and labor prediction, inventory, and planning. Responsibilities include exploratory data analysis, feature engineering, model development, deployment, and monitoring while collaborating with ML Engineers and Data Engineers.

The Software Engineering Manager oversees multiple Scrum teams, ensuring optimal performance and technical excellence. Responsibilities include team management, individual coaching, process adherence to Agile principles, and facilitating development while maintaining high standards in software practices and delivery. The role also involves team building, resource recruitment, and improving team morale and career progression.

Seeking an experienced Site Reliability Engineer to implement scalable and resilient infrastructure solutions, work with product owners on cloud migration, enhance monitoring tools, and maintain documentation. Must have 3-5 years of experience with relevant tech stack and strong communication skills.

Principal Site Reliability Engineer role at Fourth, a global leader in restaurant and hospitality management technology solutions. Responsible for designing and implementing scalable infrastructure solutions, enhancing tooling for monitoring and automation, and participating in incident management. Ideal candidate has 7+ years of experience in Site Reliability Engineering, strong technical skills in the main tech stack, and excellent communication abilities.

The Support Specialist, Tier 1 role at Fourth involves providing software support for UK Customers, distinguishing between user and system related issues, handling or re-assigning queries appropriately, updating customers on their cases, achieving service level agreements, and being the primary responder to incoming calls. The ideal candidate should have Zendesk and Microsoft Office experience, strong communication skills, and an ITIL background is preferred.

The Senior Account Executive will be responsible for generating new logo business by selling software solutions and building strong relationships.

The Manager of Sales Development at Fourth will lead a team focused on top-of-funnel growth, manage strategy planning, exceed sales quotas, train team members, collaborate closely with Sales and Marketing, track metrics, and improve processes for the SDR organization.

The Account Executive, Emerging position at Fourth involves driving revenue in an assigned territory, prospecting, building relationships, and bringing new restaurants onto the HotSchedules platform. Responsibilities include managing the sales process, conducting solution demonstrations, meeting sales objectives, and staying informed on industry trends. The ideal candidate should have sales experience, excellent communication skills, self-motivation, and technical proficiency with software tools like Salesforce.

Front line legal counsel responsible for drafting, negotiating, and advising on technology transactions, providing commercial contracting support, and advising various teams on legal issues. Assist in creating legal training, improving processes, and cross-departmental communications. Ideal candidate has a law degree, 3 years PQE, experience in SaaS contracting, and strong interpersonal skills.