Search the 20 jobs at FourKites

The Regional Vice President, Sales at FourKites is responsible for leading and expanding the Net New Retail, Food, and Beverage team. This role focuses on customer success, delivering results through innovation, and ensuring effective sales strategies. Responsibilities include recruiting top talent, enabling the sales team, engaging C-level prospects, and executing field sales campaigns in the region.

The Carrier Operations Specialist will manage the experience of customers and carriers through onboarding, communication, and problem solving. Responsibilities include leading calls with carriers, maintaining records in a CRM, monitoring data for issue resolution, and collaborating with cross-functional teams to improve operations and product processes.

As a Senior Data Scientist at FourKites, you will tackle complex supply chain challenges using advanced analytics and machine learning. You'll bridge data science and engineering teams, optimize ML models, develop scalable AI products, and create ad hoc reports. You'll also identify data quality issues and define strategies for ML-driven product development.

As a Senior Executive Payroll, you will manage payroll processing for multiple entities globally, assist in tax filings, analyze payroll variances, and provide insights to promote operational efficiency. You will also serve as the primary contact for employee inquiries and ensure payroll accuracy through reconciliations and audits.

As a Specialist in Product Support at FourKites, you will become a product expert and provide high-quality support to customers via phone, email, and chat. Your role involves troubleshooting issues, identifying process improvements, and collaborating with engineering to resolve bugs. You will also provide training and educate internal users about the product.

The Senior Director/VP, Cloud Operations will lead teams in DevOps, Site Reliability Engineering, InfoSec, and DevSecOps to enhance cloud operations and security at FourKites. Responsibilities include developing strategies, overseeing incident responses, optimizing costs, and implementing AI-driven automation tools. Collaboration with product and engineering teams is crucial for service reliability and security measures.

The Senior Associate, Product Support at FourKites will be the product expert, providing high-quality customer support, conducting user acceptance testing, and collaborating with teams to enhance customer satisfaction and operational efficiency. Responsibilities include training users, analyzing data for trends, and identifying process improvements while maintaining a customer-first attitude.

As a Product Manager, you will oversee the product lifecycle from conception to launch, focusing on the FourKites DynamicYard+ solution. You will develop product strategies, conduct market research, and collaborate with cross-functional teams. Your role includes defining product requirements, tracking key metrics, and communicating updates to stakeholders.

The Operations Associate will manage customer and carrier experiences by leading onboarding processes, collaborating with shippers and carriers, and providing updates on compliance. Responsibilities include maintaining records in CRM, resolving operational issues, and engaging with cross-functional teams to enhance product offerings and improve operational efficiency.

As a community and documentation intern at FourKites, you will enhance customer-facing technical documentation, create product demo scripts and videos, collaborate on strategic documentation projects, and assist in gathering community data, all while working closely with product managers and experts to improve internal and external communications.

As a Senior Software Engineer at FourKites, you will work on end-to-end features using Java and GoLang. Responsibilities include developing and maintaining backend applications, collaborating with frontend integration, conducting code reviews, troubleshooting, and deploying applications. The role involves continuous learning and teamwork to enhance the supply chain visibility platform.

The Senior Data Analyst at FourKites will support business intelligence initiatives by mining data, enhancing data collection methods, performing analysis, and developing performance metrics. Responsibilities include creating dashboards, automating anomaly detection systems, and providing insights to improve service efficiency and customer satisfaction.

As VP of Product Management at FourKites, you'll lead AI initiatives, managing a global team to define and deliver AI-powered supply chain solutions. You'll work closely with sales, clients, and various departments to drive product strategy and roadmap, focusing on innovative AI applications for Fortune 1000 customers.

As a Staff Software Engineer at FourKites, you will work on end-to-end features in backend and frontend technologies, collaborating closely with US teams and customers to develop impactful logistics solutions. Your responsibilities include designing, implementing, testing, and optimizing software, while mentoring peers and ensuring high-quality output with extensive testing coverage.

As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.

As an Operations Associate at FourKites, you will manage customer and carrier experiences, onboard carriers to the platform, solve technical problems, provide updates, and coordinate with various teams to enhance operations. You will need strong organizational and communication skills to navigate multiple projects effectively and meet performance goals.

As a Customer Success Manager at FourKites, you will build consultative relationships with your customers to enhance adoption, drive usage, ensure satisfaction, and identify upsell opportunities. You'll facilitate executive business reviews, manage account escalations, and advocate for customer needs internally, contributing to customer retention and advocacy.

As a Staff Software Engineer at FourKites, you will design and implement high-quality software services, work with teams to analyze requirements, perform code reviews, mentor peers, and build user interfaces. You'll collaborate on backend and frontend projects using modern technologies and ensure high coverage of unit tests.

The Enterprise Account Executive will develop and execute strategic sales plans to identify and close new business opportunities in a SaaS environment. Responsibilities include managing customer relationships, delivering sales forecasts, and building networks to drive revenue growth.

The Product Marketing Manager will define and drive the messaging, strategy, and content for FourKites’ platform solutions. Responsibilities include understanding buyer needs, collaborating with product and sales teams, creating content for sales enablement, and leading product launches. The role requires crafting compelling messages to engage target audiences and may involve educating stakeholders about platform features and benefits.