Search the 9 jobs at FourKites

The Regional Vice President, Sales at FourKites will lead and grow a team focused on the Retail, Food, and Beverage sectors, ensuring customer success and delivering results. Responsibilities include building sales strategy, co-selling with partners, training and enabling the sales team, delivering sales proposals to C-level prospects, and maintaining sales records.

As Vice President of Product Management at FourKites, you will oversee AI portfolio management, lead a team of data scientists and engineers, define product strategies, and work cross-functionally to deliver AI-driven solutions for global supply chains.

The Senior Database Administrator will design, implement, and maintain the database infrastructure, ensuring optimization, high availability, and security. Responsibilities include managing large-scale databases, developing backup and disaster recovery protocols, automating tasks, and providing on-call support, while mentoring junior staff.

As a Staff Software Engineer at FourKites, you will design and implement high-quality software services, work with teams to analyze requirements, perform code reviews, mentor peers, and build user interfaces. You'll collaborate on backend and frontend projects using modern technologies and ensure high coverage of unit tests.

The Senior Associate, Product Support at FourKites will require expertise in the product, providing exceptional customer support, troubleshooting issues, conducting testing, and recommending process improvements. The role involves collaboration with internal teams, conducting training sessions, and performing data analysis to enhance customer satisfaction and operational efficiency.

As a Staff Software Engineer at FourKites, you will design and implement high-quality software and services using various technologies including Java, Ruby on Rails, and GoLang. You will work collaboratively with product managers, lead design and code reviews, and mentor teammates to enhance product features that improve logistics and supply chain efficiencies.

As a Customer Success Manager at FourKites, you'll manage relationships with strategic customers to ensure satisfaction and retention. Your role will involve training customers, optimizing supply chain goals, facilitating executive reviews, and supporting upsell opportunities. You will advocate for customer needs and collaborate with internal teams, with occasional travel required for meetings or customer visits.

The Product Support Manager leads a team in Chennai, managing problem escalations and engaging as a Subject Matter Expert. This role focuses on analyzing performance, enhancing operational efficiencies, mentoring team members, and collaborating with development and product teams to resolve technical issues.

The Product Support Specialist at FourKites will manage technical support for B2B SaaS products, troubleshoot issues, provide stakeholder support, and collaborate across teams. Responsibilities include log analysis, using Salesforce Service Cloud, and contributing to process improvements in a fast-paced environment.