Search the 11 jobs at Fortra

The Renewals Specialist I will oversee the renewal process for customer accounts, drive customer retention, develop strategies to maximize retention and upsell opportunities, and engage with customers to ensure satisfaction. Key responsibilities include leading contract negotiations, analyzing customer data, and collaborating with cross-functional teams.

The Automation Engineer will analyze operational processes for efficiency, develop automation solutions, and create scripts using Python. They will also produce metrics to measure automation impacts and support cybersecurity operations.

The IBM i Technical Consultant is responsible for implementing Fortra Systems Management software, delivering software projects, training customers, and ensuring successful adoption of solutions. The role involves problem-solving, project management, and effective communication with customer teams.

The Revenue Accountant will manage day-to-day revenue operations, maintain revenue recognition schedules, perform monthly close activities, and ensure compliance with accounting standards. The role requires analysis of process inefficiencies and collaboration with various departments, as well as support for financial audits.

The Principal Threat Analyst is responsible for leading strategic initiatives for Fortra's Managed Cybersecurity Services. This role involves monitoring the threat landscape, collaborating with cross-functional teams, designing threat analysis processes, driving innovation through automation, developing incident response playbooks, and measuring the effectiveness of security operations.

The Principal Customer Success Manager at Fortra manages high-value customer portfolios to foster long-term relationships, facilitate product adoption, and achieve customer outcomes. Responsibilities include solution expertise, data analysis, customer journey management, and stakeholder collaboration. This role emphasizes proactive support, risk mitigation, and strategic account management to drive customer success and satisfaction.

The Account Manager is responsible for generating revenue from existing customers, closing additional business sales, and renewing strategic accounts. Key responsibilities include building relationships, conducting business reviews, following up on leads, and negotiating sales agreements.

The GL Accounting Manager will oversee the month-end close process, ensure compliance with accounting standards, and lead a team in maintaining accurate financial reporting. Responsibilities include managing the General Ledger, preparing financial reports, improving processes, and ensuring strong internal controls while supporting external audits.

The Sales Data Analyst is responsible for collecting, analyzing, and interpreting sales data to identify trends and opportunities. Key responsibilities include ensuring data accuracy, creating data visualizations, collaborating with stakeholders, and simplifying complex data into actionable insights.

This role involves planning, installing, implementing, and training on Fortra Systems Management software, especially Robot and MPG brands. Responsibilities include software implementations, guiding customers, documenting processes, training end users, and resolving issues. The consultant will communicate status to the project manager and handle project-related problems, requiring travel to customer locations.

The Sales Data Analyst will collect, analyze, and interpret sales data to identify trends, engage with stakeholders, and present actionable insights. This role involves ensuring data accuracy, collaborating with cross-functional teams, and creating data visualizations to support decision-making.