FMX
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The Account Manager will enhance customer value by upselling and cross-selling FMX software features, converting leads, and ensuring customer account compliance. They will collaborate with Marketing and Customer Retention teams, manage customer relationships, and participate in customer events, all while maintaining high satisfaction ratings.
The Sales Development Representative will generate leads and set appointments for the sales team by engaging potential clients through calls and follow-ups. Responsibilities include managing prospect information in Salesforce and Gong, achieving monthly meeting and opportunity targets, and collaborating with the marketing team to nurture leads from events.
The Customer Marketing Specialist will drive customer engagement and product adoption through targeted marketing campaigns. Responsibilities include crafting email content, creating enablement materials, analyzing campaign effectiveness, and collaborating with various teams to enhance the customer journey.