Benefits at First American Title

The Software Support Analyst provides technical support for software applications by diagnosing and resolving issues for both internal and external users. Responsibilities include managing customer inquiries through various channels, maintaining knowledge of relevant software and hardware, and collaborating with teams and vendors to restore services and resolve issues.

As a Customer Success Manager, you will oversee training programs, identify training needs, manage projects, and drive efficiency to support organizational goals. You will partner with teams to develop training solutions, evaluate metrics, facilitate training, and build strong relationships with stakeholders.

As a Senior Product Analyst, you will analyze business requirements, develop user stories, and collaborate with product teams to enhance SaaS products and banking solutions in the real estate industry. You'll participate in the agile process, conduct quality assurance, and support business users through training and documentation.