Search the 4 jobs at Firmex

As a Product Support Expert at Firmex, you will provide exceptional client service through telephone and email, assist with professional service requests, report bugs, and contribute to client experience improvements. You'll also engage in a work-from-home on-call rotation while maintaining detail orientation and problem-solving skills.

The Customer Success Associate at Firmex is responsible for onboarding, adoption, and retention of clients, ensuring they maximize their use of Firmex products. Duties include managing customer relationships, delivering training webinars, providing performance insights, and working with at-risk accounts to enhance retention and growth.

The 360 Sales Executive will work with the Sales Director to prospect, target, and close new business in a designated territory, manage a sales pipeline, conduct presentations via web conferences, and generate a recurring subscription-based book of business.

As a 360 Sales Executive for the EMEA region, you will work with the Sales Director to identify and close new business, respond to leads, prospect named accounts, maintain a sales pipeline, and deliver sales presentations. This dynamic role requires strong communication skills and a proven track record in a high-volume sales environment.