Federato
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You will lead the planning, execution, and delivery of customer-facing projects, ensuring alignment with internal teams, maintaining project documentation, managing risks, ensuring quality, and improving software usage. You'll support customers by conducting training, analyzing support requests, and facilitating user engagement to drive adoption.
The VP of Forward Deploy Engineering at Federato Technologies is responsible for building and scaling a high-performing delivery organization. In this role, you will manage teams to ensure timely delivery of customer implementations, improve internal processes, and communicate product enhancements. You will also oversee people management and work collaboratively across departments to achieve effective program execution.
The Executive Assistant will support the COO, CRO, and CTO of Federato by managing calendars, coordinating meetings and events, arranging travel, and executing on-site activities, requiring strong organizational skills and adaptability to a fast-changing environment.
As a Technical Program Manager at Federato, you will lead program teams to ensure successful customer implementations, manage project plans, track performance metrics, and facilitate cross-functional collaboration. You will identify improvement opportunities and enhance processes through automation while promoting effective communication and teamwork.
As a Customer Success Manager at Federato, you'll enhance post-sales experience by managing customer relationships, onboarding, renewals, and identifying growth opportunities. You'll collaborate with multiple teams to provide value and insights, ensuring customer satisfaction and long-term partnerships.
The Account-Based Marketing Manager at Federato works on building and executing account-specific marketing programs to increase awareness and engagement within strategic prospects in the insurance industry.