Federato
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The Head of Partnerships at Federato will lead the partnerships vertical, develop business plans with key partners, drive engagement strategies, and collaborate with internal teams to enhance partner success and growth. The role requires establishing strong relationships and managing complex partnerships to optimize revenue and product usage.
As an Associate Customer Success Manager, you will lead customer-facing projects, ensure stakeholder coordination, maintain documentation, manage risks, assure quality, handle support requests, conduct user training, and track customer software usage to drive improvement.
The Account-Based Marketing Manager at Federato will develop and implement account-specific marketing strategies to engage key industry stakeholders, focusing on tailored experiences for strategic prospects. Responsibilities include overseeing account research, designing marketing campaigns, coaching cross-functional teams, partnership with content teams, and monitoring campaign performance. The role aims to enhance visibility and engagement within target accounts.
The Executive Assistant will provide primary support to the COO, CRO, and CTO by managing calendars, coordinating meetings and travel, and organizing events in a fast-paced environment.
The Technical Program Manager will lead program teams to deliver customer implementations efficiently while managing project plans, communicating status and risks, and driving cross-functional execution. Key responsibilities include tracking performance metrics, identifying product improvements, and managing SaaS implementations.
The Senior Customer Success Manager at Federato is responsible for enhancing customer relationships, managing the entire post-sales experience, and collaborating with internal teams to ensure customer satisfaction. The role involves understanding client needs, facilitating onboarding and renewals, and identifying opportunities for revenue growth.