The Farmer's Dog
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As a Software Engineer at The Farmer’s Dog, you'll enhance their e-commerce platform, ensuring rapid delivery of code through automated CI/CD. Collaborate closely with a skilled engineering team to shape architecture for rapid growth and product-market fit, utilizing industry best practices like A/B testing and canary rollouts.
As a Senior Software Engineer at The Farmer's Dog, you'll partner with the finance team to enhance and automate processes, focusing on delivering high-quality code swiftly. You'll collaborate with talented peers, participate in architecture discussions, and contribute to solutions for scaling operations effectively as the company grows.
As a Customer Experience Associate, you will deliver exceptional service via phone, email, and text, resolving customer issues with empathy and accuracy. Your role includes documenting interactions, complying with company policies, and balancing multiple priorities while maintaining a positive customer relationship.
As a Senior Software Engineer at The Farmer's Dog, you'll enhance the e-commerce platform delivering fresh dog food. Responsibilities include writing well-tested code, utilizing CI/CD for rapid deployment, and collaborating with peers on architecture decisions to scale the system effectively.
The Engineering Manager will lead the development team in building a subscription e-commerce platform, focusing on performance management, development, mentorship, and refining processes. They will collaborate with Product Managers and Engineers to enhance products and streamline operations while addressing challenges and improving customer experiences.
As a Senior Software Engineer at The Farmer's Dog, you will improve and expand a subscription-based e-commerce platform, delivering high-quality, peer-reviewed code quickly using CI/CD practices. You'll work collaboratively to optimize application architecture for scalability and engage in continuous learning with a skilled team.
As a Senior Software Engineer 2, you'll drive the adoption of modern software delivery and operations for product teams, building and maintaining software infrastructure and tools. Collaboration with software engineers is key, ensuring they can quickly and safely deliver software to users and feel ownership over the process.
The Accounts Payable Specialist is responsible for processing vendor invoices, ensuring timely payments, collaborating with departments for approvals, assisting with audits, and maintaining accurate financial records. You will also help implement the Business Spend Management platform and support month-end close activities.
The Real-Time Analyst will manage the scheduling of agents, analyze real-time data to ensure optimal staffing levels, and provide performance reports to key stakeholders. This role entails monitoring daily attendance, coding exceptions, supporting users, and conducting audits to ensure data accuracy.
The Engineering Manager will oversee the development team, provide mentorship, and refine processes while ensuring the successful delivery of a subscription e-commerce platform. This role includes collaborating closely with Product Managers and Engineers to enhance product development and resolve any arising challenges.
The Customer Experience Risk Mitigation Specialist at The Farmer’s Dog will manage and mitigate risks involving fraud and customer issues like negative reviews and reimbursements. This role requires proactive communication through various channels, using tools to monitor for potential fraud. Collaboration with other departments is key to ensuring customer satisfaction and trust is maintained throughout the service.
The PR Manager will implement a strategy to enhance The Farmer's Dog's reputation through media engagements and storytelling. Responsibilities include overseeing press materials, implementing crisis communication plans, managing media relationships, measuring PR effectiveness, and representing the company at events, collaborating closely with various internal teams.
The People Analytics Analyst will enhance data-informed decision-making regarding workforce and business strategies, focusing on analytical reporting and the use of an HRIS system to improve People Analytics processes and communications within the organization.
As a Senior Growth Product Manager at The Farmer's Dog, you will develop and implement comprehensive growth strategies for new products, oversee their launch, craft product positioning, and define success metrics. You will work across digital and physical channels to enhance adoption and retention, prioritizing customer trust and excellent experience.
The Group Lead is responsible for leading and developing a team of 10-15 customer service associates. This role involves coaching associates, resolving customer issues, and collaborating with teams for operational efficiency. The Group Lead acts as a servant leader, ensuring that associates are empowered to provide outstanding customer experiences while managing administrative tasks and projects as assigned.
As the Director of Paid Social, you will innovate and scale paid social media strategies to drive growth for The Farmer’s Dog. You will leverage storytelling, data, and targeted strategies to connect with audiences and enhance brand presence across multiple channels. Your role involves collaboration across departments to achieve holistic solutions and meaningful impact in a rapidly changing industry.
As the Manager of Analytics, you will lead efforts to synthesize various data sources, enhance veterinary outreach experiences, and collaborate with cross-functional teams to develop effective experiment design and insight generation processes.
As an FP&A Analyst, you will partner with stakeholders in Growth Marketing to provide financial insights, drive decision-making on marketing strategies, and ensure financial health through data analysis and business partnership.
The Senior Humans Business Partner role involves reimagining dog care, driving meaningful shifts in the pet health industry, and supporting the mission of providing peace of mind to dog lovers. Responsibilities include integrating HR within the business, facilitating collaboration among teams, sourcing customer input for better decision-making, and ensuring stakeholder support for optimal performance.
As the Senior Counsel for Regulatory at The Farmer’s Dog, you will provide legal advice on compliance with federal, state, and local regulations, manage regulatory related issues, oversee the regulatory legal group, and influence policy development. Collaboration with internal teams and maintaining updated knowledge of applicable laws will be key responsibilities.
