Evident
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As the Director of Customer Success, you will lead the Customer Success Team, focusing on account management, driving product adoption, increasing retention rates, and managing key customer relationships. You will be responsible for developing strategies, refining processes, and collaborating cross-functionally to ensure customer satisfaction and account growth.
As a Customer Success Manager at Evident, you will manage your own book of business, focusing on customer adoption and retention through account management, strategy calls, and business reviews. You will build relationships, negotiate contracts, and track account health metrics while collaborating with internal teams.
The Senior Software Engineer at Evident will develop high-quality software, manage new features, troubleshoot technical issues, and collaborate with cross-functional teams to meet business needs and software quality standards.
The Software Engineer at Evident will design and implement scalable microservices, develop high-quality software, and collaborate with cross-functional teams. The role involves troubleshooting technical issues and fostering a positive, collaborative team culture while adapting to dynamic project requirements.
The Senior Software Engineer will design and implement scalable microservices, develop new features, maintain existing systems, troubleshoot technical issues, and collaborate with cross-functional teams while contributing to a positive team culture.
This role involves reviewing and analyzing lease agreements and other contracts to extract critical data on insurance requirements, supporting operational and business decision-making. Key tasks include document analysis, client interaction, and assisting in process improvements related to contract review.
The Insurance Verification Specialist is responsible for verifying information concerning client insurance policies through phone calls, ensuring compliance and accuracy. Responsibilities include managing relationships with insurance agencies, conducting data entry, reporting discrepancies, and maintaining professionalism. The role emphasizes effective communication and teamwork to achieve verification project goals.