Equiniti
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The System Engineer role involves participating in the full lifecycle of software features, implementing development processes, conducting code reviews, and ensuring high-quality software delivery in alignment with Agile practices. The engineer also evaluates emerging technologies and optimizes engineering lifecycle through continuous learning.
The Client Diligence Specialist coordinates and completes client information requests, ensuring compliance with operational requirements. Responsibilities include liaising with teams, managing a knowledgebase, training stakeholders, and presenting information to clients. Process improvement and effective communication are key aspects of the role.
The Management Accountant is responsible for month end accounting processes, producing management accounts, balance sheet reconciliations, and supporting year-end audits. The role involves budgeting, forecasting, process improvement, and contributing to the development of the Finance Team, while ensuring compliance with financial controls.
The Group Fraud Advisor is responsible for analyzing fraud queries, ensuring cases are properly recorded and escalated according to policy, and managing cases to completion. The role involves reporting, proposing process changes, and supporting the development of fraud reporting tools.
The Securities Services Specialist will support daily operations including transaction processing, issue resolution, account balancing, and accuracy verification. Responsibilities entail handling complex securities or cash transactions, coordinating across departments, providing operational reporting, and training junior staff, all under minimal supervision.
The Segmentation & Reporting Specialist ensures the accuracy and completeness of CRM data, generates reports to identify data gaps, creates segments in Marketo, and supports the marketing team's data hygiene efforts and reporting on segment engagement.
As an Account Associate at EQ by Equiniti, you will collaborate with Relationship Managers to manage client inquiries, provide reports, assist with document collection, and maintain client relationships. This full-time role requires strong project management and customer service skills, as well as the ability to navigate various computer systems effectively.
The QA Engineer will ensure system quality across various application components by conducting QA activities in functional test environments. Responsibilities include writing and executing test cases, collaborating with development teams, supporting automation processes, designing test conditions, reporting testing status, maintaining testing scripts, and mentoring junior team members.
The Senior Network Engineer at Equiniti is responsible for the implementation, installation, and operational support of network infrastructure and Data Centres, utilizing various multi-vendor technologies for routing, switching, and firewall management. The role involves automation using tools like Terraform and Ansible, alongside experience with public cloud networking and various security technologies. The position requires a strong background in networking with an on-call duty.
The Quality Assurance Analyst will review and implement quality assurance standards, conduct testing, compile quality data, produce quality dashboards, analyze trends, and recommend corrective actions. The role requires communication of quality outcomes and organization of training interventions to ensure compliance with quality standards.
The End User Computing Engineer at Lenvi will focus on supporting and managing end user computing platforms, including Microsoft M365 services. Responsibilities include laptop deployments, ticket resolution, user account administration, and providing L1/L2 support while collaborating with various teams to meet end user needs.
The Team Leader will oversee and manage the customer experience team, ensuring service quality and efficiency. Responsibilities include planning workflows, monitoring performance, training team members, and ensuring compliance with policies and procedures while supporting the operational unit's alignment with UK teams.
The Customer Experience Executive will assist shareholders with buying and selling shares and address customer queries. Responsibilities include answering inbound calls and emails, contributing to team workload, and supporting junior team members while adhering to company regulations.
The Continuous Improvement Analyst will support operational excellence by identifying improvement opportunities, assessing business processes, and implementing strategies to enhance efficiency and quality while reducing costs. They will engage with stakeholders, carry out root cause analysis, and create metrics to monitor new processes.
As a Customer Experience Executive, you will support operational activities in the voice process, ensuring high-quality customer interactions and adherence to SLAs. You will engage with customers, provide information, and resolve queries, contributing to the overall efficiency of the operations team.
The Complaints Administrator will monitor and log complaints, summarize their nature, and ensure timely responses. Responsibilities include generating correspondence, supporting the team with admin tasks, processing payments, and contributing to reports while adhering to regulatory standards.
The Workforce Management Analyst will analyze data to identify gaps in processes and enhance service performance within the customer care center. Responsibilities include performance reporting, workload analysis, and maintaining strong relationships with leadership to provide recommendations for operational improvements.
The Analyst is responsible for performing research and due diligence analysis on companies and individuals, verifying publicly available information, and compiling reports based on the findings. They will analyze shareholding structures, perform screening related to sanctions and political exposure, and discuss exceptions or uncertainties with senior analysts. They will maintain compliance data and support the quality team in process reviews.
The Customer Experience Executive assists shareholders with buying and selling shares, addresses customer queries, and ensures compliance with company procedures. The role involves excellent communication skills and the ability to work independently while contributing to team goals.
The Pensions Administrator will manage pension awards, check customer data integrity, resolve inquiries, draft correspondence, and input customer information, all while providing administrative support in a busy environment.