Search the 5 jobs at Enumerate

The Onboarding Manager will facilitate client onboarding to the Enumerate platform, ensuring smooth transitions and product adoption. Responsibilities include serving as the main client contact, guiding activation and implementation, providing training, monitoring project progress, and improving onboarding processes.

The Senior Manager of Training & Enablement will lead a team responsible for developing training and enablement content and creating a customer-facing Learning Management System (LMS). Responsibilities include collaborating with cross-functional teams, managing the effectiveness of training programs, and fostering a culture of continuous learning.

The Payment Enablement Consultant supports clients in adopting digital payment solutions, managing the implementation process, and providing training. This role involves collaborating with internal teams, improving payment processes, and ensuring smooth transitions for clients. The consultant monitors transaction penetration and communicates effectively with stakeholders.

The Customer Support Specialist at Enumerate will provide high-quality support by answering customer inquiries through phone and Zendesk. Responsibilities include guiding customers on product features, solving complex problems, maintaining relationships, and collaborating with team members for customer feedback. The role requires excellent communication and multitasking skills with 2 years of experience in a contact center environment.

As a QA Team Leader, you will lead the QA team, develop and implement testing strategies, ensure high-quality software products, collaborate with cross-functional teams, and mentor QA testers. Your responsibilities include designing and executing test plans, driving automation, and maintaining documentation of test cases and quality metrics.