Search the 4 jobs at Enumerate

As a Customer Support Specialist, you will provide high-quality support to customers via phone and Zendesk, guiding them through the software features, resolving inquiries, and ensuring good customer relationships. The role involves collaborating with team members and assessing customer feedback to enhance service quality.

The Jr. Database Engineer will assist in designing and maintaining various database systems, focusing on database performance tuning, backup and recovery processes, and automation of tasks. The role requires a familiarity with multiple database technologies and the ability to work in a team to ensure production support.

The Customer Success Manager builds relationships with customers to help them succeed with Enumerate products. Responsibilities include conducting quarterly business reviews, resolving customer queries, maximizing adoption, and collaborating with sales and product teams. This role ensures customer satisfaction, retention, and growth by addressing customer needs and feedback effectively.

As the Head of Data, you will lead the data strategy and build infrastructure for the data team. You will develop operational strategies, promote data literacy, ensure data integrity, and deliver insights for informed decision-making, while collaborating with various stakeholders across the organization.