Entrust
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Customer Support Engineers analyze and resolve technical issues for customers using Entrust's Onfido product suite. They prioritize requests, strategize solutions, and collaborate with various teams to identify trends and improve the product based on customer feedback. Their goal is to enhance customer satisfaction through effective communication and problem-solving.
The Customer Support Engineer will focus on delivering exceptional customer service by troubleshooting technical issues, working directly with engineering and product teams, and utilizing programming and scripting knowledge. This role requires deep knowledge of various technologies and a commitment to customer satisfaction, aiming to improve processes within a global support team.
As a Full-Stack Software Engineer at Entrust, you will collaborate with teams to develop AI-powered digital identity solutions. Responsibilities include system design, ensuring scalability and security, and participating in all development phases while employing a problem-solving mindset.
The Senior Revenue Operations Analyst will support the commercial functions by assisting in annual planning, forecasting, and reporting processes while ensuring data integrity in the CRM system. The role involves leading projects, conducting performance analysis, facilitating initiatives, and creating presentations to communicate findings effectively to management.
The Technical Sales Consultant will partner with sales executives to provide technical consultancy on color technology. Responsibilities include demonstrating solutions, gathering customer requirements, collaborating on proposals, and contributing to customer training materials. This role emphasizes a blend of technical expertise and sales skills, requiring strong communication and multi-tasking abilities in a fast-paced environment.
The Sr. Test Engineer will develop and maintain testing tools, validate new products, generate tests based on market requirements, execute tests, capture data, and assist in isolating development issues while managing test environments and tools.
The Compliance Manager will enhance and oversee Entrust’s compliance program, focusing on governance, anti-corruption processes, training, and reporting. Responsibilities include managing records and policy programs, conducting internal audits, and delivering compliance training. The role demands organization and adaptability in a dynamic environment.
The Gainsight Administrator will be responsible for configuring, deploying, and administering the Gainsight platform to optimize customer success. They will collaborate with cross-functional teams to gather business requirements, develop processes, and manage the platform for driving success within the organization.
Join Entrust as a full-time Customer Support Engineer to provide 24/7 coverage, assist customers with technical issues, and contribute to improving internal processes. Gain deep knowledge of AI technologies, product suites, and collaborate with cross-functional teams. Required skills include coding, SQL databases, mobile and web application testing, AWS, RestAPIs, and problem-solving abilities. Ideal candidates exhibit empathy, urgency, independence, and diligence. Join a culture of diversity, inclusion, and innovation at Entrust.
As an Inside Sales Representative, you will serve as the first contact for potential customers, managing the sales process for smaller clients by assessing leads, offering guidance, and preparing quotations. You will work closely with Sales Executives and Product Specialists to ensure successful collaborations, leveraging your enthusiasm for digitization and security to close deals and contribute to the growth of Signhost.
As a Fullstack Software Engineer at Entrust, you will engage in creating integrated security solutions while collaborating closely with product designers and managers. You will contribute to system design and architecture, improve development processes with Agile and TDD practices, and mentor junior team members. Flexibility and a mindset to learn new technologies are key.
The Senior Accountant will manage annual audits, prepare financial statements, coordinate with auditors, oversee intercompany transactions, and ensure compliance with financial regulations while aiming to improve processes and mentor junior accountants.
The Full-Stack Software Engineer will work on developing AI-powered digital identity solutions, collaborating across functions to deliver scalable and reliable systems while ensuring privacy and security standards. Responsibilities include working on backend and frontend developments, maintaining high-quality standards, and contributing to continuous improvement and collaboration within the team.
As a Sales Executive at Entrust, you will focus on expanding Signhost’s services in the BeNeLux market. Your responsibilities include understanding customer needs, managing the sales process, and collaborating with various internal teams to ensure a smooth operation. You will also identify and analyze new markets and prospect for future customers, contributing to the company's growth.
The Senior DevOps Engineer will develop, test, and maintain deployment of .NET and Java microservices, automate CI/CD pipelines, and ensure security standards are met in a cloud environment. Responsibilities include establishing process standards, documentation, and problem resolution in production environments. The role requires extensive experience with DevOps technologies and microservice applications.
The Document Operations Manager will analyze performance metrics, engage with senior leadership to understand business needs, manage budgets, and lead a team of operations coordinators. This role requires a focus on data-driven decision making and collaboration across various departments.
As a Customer Success Manager, you will manage a portfolio of accounts, ensuring customer satisfaction and retention while maximizing revenue opportunities. Responsibilities include collaborating with teams, leading projects, and providing technical support to enhance the customer experience.
Seeking a Software Engineer to work on AI-powered identity verification solutions, collaborating with cross-functional teams to create seamless user experiences, uphold privacy and security principles, and contribute to system design and project completion. Essential skills include proficiency in software engineering principles, problem-solving, project delivery, and promoting best practices in design and security.
As a DevOps Engineer II, you will develop, test, and maintain Java software microservices using DevOps practices. Your role includes automating CI/CD processes, managing deployment environments, and ensuring adherence to security standards. You will also create documentation and assist in resolving production issues.
The PKI Systems Integrator role involves assisting customers in deploying and installing Entrust products, resolving deployment issues, providing architectural guidance, and ensuring customer needs are met with fully functional solutions.