Search the 30 jobs at Enova

The Call Center Supervisor will oversee a team of representatives in loan application support, managing their day-to-day operations, performance metrics, and quality assurance. They will conduct coaching sessions, manage onboarding, and provide feedback to improve efficiency and customer satisfaction.

As a Strategy & Operations Associate, you will support projects that enhance performance and improve customer experience. Your responsibilities include managing projects, anticipating challenges, collaborating with teams, evaluating vendor proposals, and leading data-intensive initiatives.

The Site Reliability Engineer (SRE) will enhance the reliability of our consumer business by implementing automated tools and resolving complex technical problems. The role involves collaboration with IT and software engineering teams, monitoring service levels, and promoting best practices for reliability and efficiency.

The Executive Assistant will support the Chief Marketing Officer and President by managing calendars, booking travel, processing invoices, and coordinating events. Key responsibilities include communication, problem-solving, and maintaining confidentiality. The role requires proactive organization and the ability to thrive in a fast-paced environment while anticipating the needs of executives.

As a Senior ServiceNow Engineer, you will design and implement changes to Enova’s ServiceNow environment, provide tier 2 support, and collaborate with teams on system support and projects. You will also help set architectural direction in a fast-paced environment.

As a Collections Representative, you will manage incoming and outgoing calls to assist customers with overdue loan payments. Responsibilities include negotiating payment plans, addressing customer concerns, and maintaining accurate records of interactions and arrangements. You will be trained to handle difficult conversations with empathy and professionalism.

The Executive Assistant will support the Chief Strategy Officer, Chief Analytics & Technology Officer, and Small Business Co-Heads by managing calendars, booking travel, processing invoices, and maintaining office supplies. Strong communication and problem-solving skills are required to handle multiple priorities in a fast-paced environment.

The Salesforce Manager will oversee the strategy, development, and management of the Salesforce platform and Marketing Cloud. They will lead a team, work closely with sales, marketing, and operations, and drive product management processes focusing on customer-centric solutions. A deep understanding of Salesforce architecture and product management experience is crucial.

As a Customer Service Department Manager, you will supervise the daily activities of call center representatives, focus on exceptional customer service, drive productivity, and report to the Operations Manager. Responsibilities include managing performance evaluations, ensuring compliance with lending regulations, and developing career plans for subordinates.

As a Strategy & Operations Associate, you will support Contact Center Operations by managing projects focused on process improvements and customer experience. This includes end-to-end project ownership, cultivating cross-functional relationships, executing data-intensive projects, and effectively writing business requirements for tools like IVR and Genesys Cloud.

The Internal Audit Manager is responsible for managing various audits to assess control effectiveness, compliance, and risk exposure across the organization. This includes developing audit plans, overseeing audits, coaching internal staff, and communicating findings to leadership to drive improvements.

As a Bankruptcy Specialist, you will investigate and maintain customer accounts related to bankruptcy, ensuring compliance with guidelines, managing documents in CRMs, and providing solutions to issues that arise during the bankruptcy process.

As a Strategy & Operations intern, you will support core P&L projects at Enova, focusing on both short-term and long-term initiatives aimed at improving operational performance and customer experience over a 10-week internship period.

As a Deputy Head of Business, you will support the leader in strategy and operations management, assist with budgeting and financial planning, analyze market trends, drive compliance initiatives, and monitor business performance. You will mentor a team and communicate insights to senior stakeholders.

As an Analytics Intern, you will work on real projects in the Analytics department, developing models, conducting analyses, and presenting findings to senior management, while gaining valuable skills and networking opportunities.

As Deputy Head of Business, you will support the product line leader by developing strategy, managing day-to-day operations, and collaborating with teams to ensure execution. Your role will involve budgeting, financial planning, performance monitoring, and leading a team while communicating insights through data storytelling.

The Strategy & Operations Senior Associate will manage projects focused on process improvements and enhancing customer experiences. Responsibilities include leading end-to-end initiatives, evaluating vendor proposals, collaborating with cross-functional teams, and running data-intensive projects requiring strong analytical skills.

The Data Engineer Team Lead oversees a team designing and implementing technical solutions for business needs. They integrate and optimize data, troubleshoot database discrepancies, and lead projects from conception to delivery, ensuring data reliability and performance. The role involves collaborating with various teams and advising on best practices while managing project timelines and expectations.

As a Corporate Counsel, you will guide Enova's marketing initiatives within consumer and commercial finance. Responsibilities include providing legal advice, managing compliance, and collaborating on product launches while assessing and mitigating legal risks.

As a Senior ServiceNow Engineer, you will design and implement changes to the ServiceNow environment, support corporate applications, and work with various teams on system projects while providing tier 2 support in a 24x7 on-call environment.