Search the 2 jobs at Encore Strategic

As an IT Help Desk Tech, you will troubleshoot end-user environments, support business applications like Office 365, and maintain client networks with a focus on customer service. The role involves managing tickets and providing accurate documentation.

As an IT Systems Engineer, you will support business applications, maintain client networks, troubleshoot on-premises and cloud environments, oversee hardware upgrades, guide junior staff, and ensure excellent customer service in a dynamic service environment.