As an IT Help Desk Tech, you will troubleshoot end-user environments, support business applications like Office 365, and maintain client networks with a focus on customer service. The role involves managing tickets and providing accurate documentation.

As a Lead Systems Engineer, you will manage complex technical projects, mentor junior engineers, configure and deploy network equipment, design various network infrastructures, and provide support for technical issues. You'll also maintain accurate documentation of client networks.

As an IT Systems Engineer, you will support business applications, maintain client networks, troubleshoot on-premises and cloud environments, oversee hardware upgrades, guide junior staff, and ensure excellent customer service in a dynamic service environment.