eClinical Solutions

HQ
Mansfield, Massachusetts, USA
Total Offices: 2
Year Founded: 2012
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Benefits at eClinical Solutions

Financial + RetirementOffice PerksProfessional DevelopmentHealth Insurance + WellnessDiversityChild Care + Parental LeaveCultureVacation + Time Off

Financial + Retirement

401(K)

401(K) matching

Charitable contribution matching

Performance bonus

Office Perks

Company-sponsored outings

Fitness stipend

Onsite gym

Onsite office parking

Free snacks and drinks

Home-office stipend for remote employees

Professional Development

Continuing education stipend

Customized development tracks

Mentorship program

Online course subscriptions available

Promote from within

Tuition reimbursement

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Vision insurance

Wellness programs

Mental health benefits

Diversity

Diversity manifesto

Documented equal pay policy

Highly diverse management team

Child Care + Parental Leave

Family medical leave

Culture

Flexible work schedule

Partners with nonprofits

eClinical Solutions partners with nonprofits, including The Jimmy Fund, as part of our Giving Back program.

Remote work program

OKR operational model

Vacation + Time Off

Paid holidays

Paid sick days

Search the 27 jobs at eClinical Solutions

Recently posted jobs

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eClinical Solutions

Sr. Customer Support Specialist

2 Days Ago
Bangalore, Bengaluru, Karnataka, IND
Hybrid
Easy Apply
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
The Sr. Customer Support Specialist provides first-level technical assistance to clients using the elluminate platform. Responsibilities include resolving user issues, managing support tickets, documenting problems, and maintaining customer communications to ensure satisfaction. The role requires excellent communication skills and proficiency in SQL, with a focus on customer success and support.
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eClinical Solutions

Customer Support Specialist

2 Days Ago
Bangalore, Bengaluru, Karnataka, IND
Hybrid
Easy Apply
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
The Customer Support Specialist assists eClinical Solutions’ elluminate clients by providing first-level support, identifying and resolving issues, and managing support tickets. Responsibilities include effective communication with customers, documenting problems, ensuring timely solutions, and coordinating software upgrades. The role requires the ability to learn applications quickly and maintain customer satisfaction.
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
The Vice President of Quality and Compliance oversees the Quality Management System and Compliance certifications, manages the Risk and Compliance Program, and collaborates with Legal and IT to ensure adherence to privacy laws. Responsibilities include customer and vendor audits, training development, and partnership with various departments for compliance-related queries.
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