DTEX Systems
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The Endpoint Support Engineer will assist customers with production deployments, troubleshoot and resolve technical issues with Windows, macOS, and Linux endpoints, provide training on the DTEX UI, and collaborate with cross-functional teams to maintain and validate product features.
The Customer Success Manager at DTEX Systems is responsible for ensuring customer satisfaction and account growth by managing post-sales relationships. Key responsibilities include conducting account planning, assisting customers with product setup, identifying upsell opportunities, and communicating customer needs across internal teams.