Search the 2 jobs at Dotmatics

As a Senior Enterprise Success Manager at LabArchives, you will manage large strategic accounts to drive customer satisfaction and growth while leveraging your scientific background. Your responsibilities include engaging at-risk accounts, implementing best practices, leading customer success reviews, and interfacing with cross-functional teams to support clients' needs and enhance product usage.

The Software Development Engineer in Test (SDET) will improve the quality of Dotmatics’ scientific software solutions by creating test plans, maintaining automation test suites, and collaborating with developers to identify and test bugs. The role emphasizes an automation-first testing approach and requires substantial experience in automated testing and code quality.