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The Director of Technology Operations leads Title and Escrow technology operations, focusing on Resware expertise and product acumen. Responsibilities include training industry professionals, delivering automation solutions, and managing business intelligence dashboards while ensuring compliance with regulations.
The Associate, Title & Curative is responsible for managing standard workflows, reviewing title defects, and clearing issues to facilitate real estate transactions. They support senior team members with complex files and ensure excellent customer service throughout the process.
The Operations Escrow Officer oversees Refinance closings, ensuring timely execution and a high-quality customer experience. Responsibilities include document preparation, quality reviews, communication with customers, and resolving curative issues. They also manage escalations and adhere to compliance standards.