Search the 15 jobs at DOCUMENT CRUNCH

The Compliance Manager will oversee SOC 2 Type II compliance, respond to security questionnaires, collaborate with multiple departments on compliance initiatives, and manage compliance processes using GRC tools. Training and awareness responsibilities are also included, with potential team development as the company grows.

The Sales Enablement Manager will enhance the sales team's performance through effective training and resources, develop enablement programs, create training materials, and collaborate with sales leadership and other teams to improve sales capabilities. This role requires coaching, performance analysis, and fostering collaboration across departments.

The Renewals Specialist will manage customer relationships to drive contract renewals, provide proactive support, and conduct regular client check-ins. This role involves collaborating with sales, utilizing CRM tools for tracking, and developing strategies for customer retention and satisfaction.

As a Technical Support Engineer, you will provide customer support through phone, email, and chat, investigate reported problems, document interactions, onboard customers, and test product features. You will act as the voice of the customer, ensuring their needs are met and informing product decisions.

As a Software Quality Assurance Lead, you will manage a remote testing team, develop test strategies, implement automation frameworks, and ensure high-quality software delivery in a B2B SaaS environment. You'll collaborate with cross-functional teams and contribute to the continuous improvement of QA processes.

The Staff Product Designer will lead product design efforts, collaborate with product teams to define features, conduct user research, and create intuitive user experiences. They will contribute to strategy, mentor team members, and apply AI capabilities to enhance workflows.

The IT Manager will manage the IT environment focusing on Microsoft 365 administration, device provisioning, vendor relationships, security management, and compliance with SOC 2 Type II requirements. The role includes overseeing configurations, improving workflows, managing security services, and supporting vendor negotiations in a small team environment.

The Content Marketing Specialist at Document Crunch will create engaging content to boost brand awareness and drive lead generation. Responsibilities include developing content marketing strategies, crafting content for various platforms, managing social media engagement, and analyzing content performance.

The Field Marketing Manager will oversee logistics for local conferences and events, coordinate regional activities with the sales team, organize roadshows, manage event registrations, develop promotional materials, and assess event outcomes to drive improvements. Responsibilities also include maintaining relationships with stakeholders and staying informed on industry trends.

The Partner Account Manager is responsible for growing Document Crunch's partnerships by managing existing relationships and recruiting new partners. Key tasks include relationship management, executing engagement strategies, and attending industry events to represent the company.

The Customer Onboarding Specialist will guide new customers through their onboarding process, providing training, support, and resources to ensure they successfully adopt and utilize Document Crunch's AI tools for managing construction contracts. This role involves communication, relationship management, and collaboration across teams.

The Senior Product Designer will shape products from initial concepts, define features, conduct user research, communicate with engineering teams, and apply AI solutions to improve user experiences. Responsibilities include enhancing existing features and contributing to the design system.

The Software Engineer, AI will lead AI/ML strategies, develop and implement advanced retrieval-augmented generation systems, conduct R&D for AI/ML algorithms, and optimize ML integrations and systems. They will also mentor team members and work collaboratively across various departments.

The Senior Software Engineer, AI will lead the AI/ML strategy and implementation, focusing on designing, developing, and deploying advanced Retrieval-Augmented Generation systems. Responsibilities include conducting AI/ML research, creating scalable machine learning architectures, optimizing system performance, and mentoring team members.

The Enterprise Account Executive is responsible for driving revenue by identifying and closing new business opportunities, managing client relationships, and achieving sales targets. This role includes strategic account management and collaboration with internal teams to enhance customer satisfaction and contribute to business growth.