Definitive Healthcare Company Culture

Companies Definitive Healthcare

Definitive Healthcare

Framingham, MA, US

Total Offices: 3

900 Total Employees

Year Founded: 2011

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Data + Analytics 10 Developer + Engineer 7 Operations 2 Customer Success 2 Cybersecurity + IT 2 Finance 1 Project Mgmt 1

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There’s more than one definition of “growth” at Definitive Healthcare. While opportunities for professional growth abound as the healthcare analytics product transforms, the kind of growth that is perhaps most visible is team expansion: Within the last year, the company formed a 10-person sales enablement and operations department to support 100-plus new full-time sales employees. “This spirit of innovation has fueled our hypergrowth,” said one team member.

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At a glance

NINE GUIDING PRINCIPLES

Including team-first, problem solvers, decisive, scrappy, and honorable.

DEFINITIVECARES

Employees donated 3,372 volunteer hours to 41 organizations in 2019.

LEADING THE WAY

First-time managers trained through LEAD (Leading Effectively at Definitive).

DEI AT DHC

Employee resource groups include WE@DHC, BIPOC@DHC and Out@DHC.

Featured employees

People Power

Leading with a growth mindset

“People are our most important asset,” VP of Sales Development Mary Brook Delano said. “We are committed to creating and collaborating with a high-performing, opportunity-driven team.” As Delano supports her team’s development, she finds a growth mindset to be the most valuable tool for her ambitious colleagues. In order to support that growth, Definitive offers a company-wide development program called “Elevate” to especially serve young professionals. Among other initiatives, the program supports Delano’s sales team’s focus on helping SDRs reach their first sales executive role.

Mary Brook Delano

Senior Vice President of Sales

I am excited about our culture and team growth. Our three goals are to hit our targets, hire rockstars and have fun!

Forging New Paths

Taking advantage of growth opportunities

Jennie Li

Senior Customer Marketing Manager

Five years ago, Li walked into her manager’s office and told him she was looking to grow into a different role within the company. Together, they identified a path that made sense for her skill set to move out of customer success. Through LEAD, she was able to define a position for herself as part of the business’s sales and service operations team. And then in 2022 moved into a newly created customer marketing team.

Definitive gave me space to execute my ideas and provided support and resources when I needed them.

Prioritizing Individuality

Fitting in by standing out

Diversity and inclusion efforts have always been a part of Definitive Healthcare’s culture. But more recently, they were formalized. Agrawal, who is part of Out@DHC, the organization’s employee resource group for LGBTQIA+ employees, said that they have joined forces with their women empowerment (WE@DHC) and BIPOC@DHC groups to ensure that hiring, development and employee experiences are equitable across the board.

Ayush Agrawal

Senior Director of Digital Marketing & Operations

From my very first interaction with the HR team to my daily interactions with different departments, I've felt happy and humbled to be part of the Definitive Healthcare family.

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Definitive Healthcare

Senior DevOps Engineer

12 Hours Ago

Göteborg, SWE

Remote

Hybrid

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Healthtech • Software

As a Senior DevOps Engineer at Definitive Healthcare, you will enhance platform architecture, improve deployment processes, and ensure operational stability. You will automate processes, engage in architectural discussions, and support local/global teams in managing infrastructure effectively.

Definitive Healthcare

Manager, Market Development Representatives

22 Hours Ago

Framingham, MA, USA

Remote

Hybrid

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Healthtech • Software

The Manager of Market Development Representatives is responsible for leading and coaching a team focused on generating qualified leads and driving pipeline growth. Key responsibilities include tracking team performance, collaborating with marketing and sales, and providing training and support to new hires and existing team members.

Definitive Healthcare

UI Developer

Yesterday

Bengaluru, Karnataka, IND

Remote

Hybrid

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Healthtech • Software

The UI Developer will be responsible for developing and implementing responsive user interface components using React concepts, optimizing performance for web devices, troubleshooting and debugging application codes, and documenting changes. Familiarity with RESTful APIs and Agile methodologies is required.

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