DealerOn
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The Inside Sales Representative is responsible for achieving customer acquisition and revenue growth by making calls, generating interest, qualifying leads, and closing sales. They will maintain a database of prospects using Salesforce and track performance metrics, all while working remotely.
The Web Designer will support implementation and client teams by completing design changes and developing original designs. Responsibilities include creating responsive web layouts, advising clients on optimization strategies, and ensuring quality in designs while adhering to brand guidelines. The role requires strong coding and graphic design skills along with effective communication and problem-solving abilities.
The Desktop Engineer at DealerOn will provide end-user support for desktops, laptops, and mobile devices, perform account administration, and assist in the oversight of systems security practices. Responsibilities include troubleshooting, software installation, user account provisioning, and contributing to disaster recovery planning.
The Customer Success Manager II manages customer accounts, enhances website performance, and ensures customer satisfaction by addressing requests and issues. They analyze digital performance, provide optimization recommendations, and collaborate with cross-functional teams to meet customer KPIs while fostering customer relationships and retention.
The Digital Advertising Specialist will manage advertising campaigns for auto dealer customers, executing online marketing initiatives across search, display, social, and video advertising. Responsibilities include account management, strategy planning, performance optimization, and ensuring adherence to budgets and metrics while providing actionable insights to clients.
The Manager of Customer Success is responsible for fostering customer relationships and ensuring team growth. Key responsibilities include handling customer retention, upselling, conducting performance reviews, managing escalated issues, and supervising daily operations. This role emphasizes communication across teams and data-driven enhancements while aiming for customer satisfaction and organizational goals.
The Instructional Designer will enhance company performance by developing effective learning solutions. Responsibilities include analyzing training needs, designing curriculum, creating instructional materials, and developing e-learning content while incorporating adult learning theories and best practices.
The Customer Specialist I provides technical support to DealerOn customers, resolving issues through various contact channels while ensuring a high level of customer satisfaction. Responsibilities include ticket creation, troubleshooting, documentation of interactions, and participation in team meetings. The role emphasizes independent work in a dynamic environment and requires effective communication skills.
The Salesforce Administrator at DealerOn is responsible for automating complex business processes, ensuring system efficiency, monitoring new releases, implementing system configurations, creating reports and dashboards, and maintaining data quality. This remote mid-level position requires 3+ years of SFDC admin experience and Salesforce Administrator certification. Key responsibilities include overseeing Salesforce initiatives, conducting organizational assessments, customizing Salesforce apps, managing user permissions, and communicating with stakeholders.
The Quality Assurance Analyst will be responsible for testing efforts and ensuring stability for DealerOn’s Platform and CMS. They will collaborate with Engineering and Product teams in an Agile environment, establish test plans, and conduct manual and automated regression testing while contributing to quality standards.