Benefits at Cyara

The Senior Solution Architect will collaborate with sales teams to understand customer challenges and align them with Cyara’s solutions. Responsibilities include developing customized demonstrations, proposing integration solutions, responding to technical queries during the sales process, and facilitating customer transitions to implementation, all while maintaining industry best practices and technical acumen.

The Senior Customer Success Manager will build and maintain relationships with enterprise customers, ensuring they gain value from Cyara's automated CX Assurance Platform. Responsibilities include managing customer journeys, negotiating renewals, and delivering insights for improvement. Passion for customer experience and strong strategic skills are key.

The Senior Customer Success Manager at Cyara will build and maintain relationships with enterprise customers, ensuring they maximize the value of Cyara's solutions. Responsibilities include managing customer outcomes, conducting strategic conversations, negotiating renewals, and driving growth through upselling and cross-selling. The role requires delivering insights and organizing client engagements, while also identifying opportunities for optimization.