Benefits at Cyara

The Senior Customer Success Manager at Cyara is responsible for building and maintaining strong relationships with enterprise customers, ensuring they receive maximum value from the company's solutions, articulating ROI, managing long-term renewals, and acting as a program manager throughout the customer lifecycle. This role requires excellent relationship management skills and an understanding of customer objectives.

As an Associate Customer Success Manager, you will build and maintain relationships with enterprise customers, ensure they gain value from Cyara's solutions, and articulate measurable ROI to stakeholders. Responsibilities include overseeing customer outcomes, negotiating long-term renewals, and managing programs effectively.

The Customer Success Manager at Cyara is responsible for ensuring customers receive value from Cyara's solutions, managing a portfolio of enterprise customers, executing contract renewals, identifying new opportunities, and collaborating with sales to expand revenue. The role involves understanding customer pain points, developing success plans, and delivering insights for optimization.