Search the 11 jobs at Customer.io

As a Senior Fullstack Engineer, you'll develop high-performance scalable services and user interfaces, leading the development lifecycle with a focus on backend and frontend systems. You'll collaborate with cross-functional teams, mentor peers, and identify opportunities for improvement within the platform to enhance customer engagement.

As a Senior Product Data Analyst at Customer.io, you will support the Product organization by curating data, uncovering insights, and creating dashboards. Your role involves improving data quality, evaluating customer journey data, and collaborating with various teams to inform product decisions and drive initiatives.

The Sr. Manager of Customer Success will lead customer engagement, enhance team performance, and ensure exceptional service. Responsibilities include coaching teams, monitoring KPIs, and collaborating cross-functionally to improve customer journeys and retention. This role emphasizes strategic leadership in managing customer success initiatives.

The Channel Account Manager will drive revenue through existing and new agency partners. Responsibilities include managing sales cycles, training partners, building relationships, attending industry events, and developing the partner program for Customer.io.

As a Senior Backend Engineer, you will mentor team members, build scalable services in Go, and collaborate with tech support to resolve issues. You will contribute to developing features and infrastructure aimed at enhancing customer experience while participating in code reviews and pair programming.

As a Channel Account Manager at Customer.io, you will manage Sales cycles, generate partner-sourced opportunities, and support existing clients. Responsibilities include maintaining a closed revenue quota, building pipelines, driving urgency with partners, and delivering training. You will also attend events to prospect clients and develop partnerships while achieving sales targets.

As an Account Executive at Customer.io, you'll drive customer acquisition through full-cycle sales processes, engage with prospects, and collaborate with cross-functional teams. The role requires strong communication and strategic customer needs analysis to build and manage sales pipelines, with opportunities for advancement depending on your level of experience.

In this role, you will lead the In-App squad, focusing on building and scaling messaging solutions like in-app messages and push notifications. You will mentor engineers, oversee technical execution, partner with Product and Design teams, and drive initiatives that align engineering with business goals. You will also participate in technical discussions and advocate for user preferences in engineering decisions.

As a Frontend Engineer at Customer.io, you'll enhance in-app messaging capabilities by building robust web applications, collaborating with product teams, and advocating for cutting-edge frontend technologies. Your expertise will contribute to creating user-friendly solutions and responsive UI components while promoting a culture of excellence within a remote-first team.

Lead the Messaging Channels team at Customer.io, focusing on developing valuable, viable, usable, and feasible messaging solutions. Collaborate with cross-functional teams, stay updated on industry trends, advocate for user privacy, and align product vision with leadership to drive impact and growth in messaging channels.

Customer.io is seeking a Senior Product Designer to join the Profiles squad, responsible for building experiences for real-time audience building from customer data. The role involves research, design, project prioritization, and team collaboration to enhance customer experiences and design processes.